KB articles related to software support, procurement, non-standard software installation, Office 365, etc.

Articles (34)

Pinned Article Current Standard Software Configurations for macOS

University standard software can be found on all University-owned computers in the library, classrooms, labs, or offices.

Pinned Article Current Standard Software Configurations for Windows

University standard software can be found on all University-owned computers in the library, classrooms, labs, or offices.

2016-2017 Standard Software Configurations for macOS

Previous macOS Software Standards for 2016 - 2017

2016-2017 Standard Software Configurations for Windows

Previous Windows Software Standards for 2016 - 2017

2017-2018 Standard Software Configurations for macOS

Previous macOS Software Standards for 2017 - 2018

2017-2018 Standard Software Configurations for Windows

Previous Windows Software Standards for 2017 - 2018

2018-2019 Standard Software Configurations for macOS

Previous macOS Software Standards for 2018 - 2019

2018-2019 Standard Software Configurations for Windows

Previous Windows Software Standards for 2018 - 2019

About Software Updates

By regularly updating your computer systems, phones, and tablets, you are helping to protect the device against security vulnerabilities while also making sure the software stays current.

Access MATLAB - Temporary License

In response to COVID-19, MathWorks is pleased to provide a special license to you as a course participant to use for your Course. This is a limited license for the duration of your course and is intended to be used only for course work and not for government, research, commercial, or other organization use.

Check for Updates on Macs

Apple frequently releases software updates for macOS, iTunes, Safari, and various other Apple managed apps.

How to Check and Install Lenovo drivers using Lenovo System Update.

Instructions for how to manually check and install driver updates on Lenovo desktop and laptop computers

How to Check Online for Updates through Microsoft Update

Instructions for how to manually check for updates to your Windows computer through Windows Update.

How To Clear Cache & Cookies from your Web Browser

Instructions for clearing cache and cookies on various web browsers

Install ArcGIS Pro

Instructions for how to install and sign in to ArcGIS Pro.

Install JMP Pro 14.2 for Mac

Instructions for how to install and license JMP Pro 14.2 for Mac computers.

Install JMP Pro 14.2 for Windows

Instructions for how to install and license JMP Pro 14.2 for Windows computers.

Install JMP Pro 15 for Mac

Instructions for how to install and license JMP Pro 15 for Mac computers.

Install JMP Pro 15 for Windows

Instructions for how to install and license JMP Pro 15 for Windows computers.

Installing Windows Updates While Working Remotely

During this period of remote work, Information Services needs to continue the process of applying patches and critical updates to UR computer assets.  In order for your Windows machine to receive these important updates, we recommend that you follow one of two options.

Mathematica

Provide Mathematica installation instruction campus/university, personal and student systems.

Maximizing your iPad's potential

Information on how to use your iPad effectively for work or school

Microsoft Updates for University Faculty and Staff Owned PCs

Microsoft releases updates Monthly. These updates are reviewed and tested by the Help Desk, and then released to the University community.

Remote to your Windows computer

Instructions on how to remote to your Windows computer from another device

Set a Default Program in Windows 10

How to set a default program?

Specialty Software

Specialty software is defined as software needed for a specific job function such as Web page development, document publishing, or high-end graphic design. Depending on the product, there may be a charge to your department.

SPSS - 14 Day Trial License

Students who need access to SPSS can access a free trial of SPSS through IBM.

Support for macOS Catalina (macOS 10.15)

Support for Apple's newest operating system, macOS Catalina

Temporary At-Home Access for Adobe CC

Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely.

Troubleshoot OS updates on macOS (Faculty/Staff)

How to troubleshoot installing updates for macOS (Faculty/Staff)

Troubleshoot OS updates on Windows (Faculty/Staff)

How to troubleshoot installing updates for Windows (Faculty/Staff)

Vendor Discounts for Personal Software Purchase

Vendor discounts are available for faculty, staff, and students interested in purchasing software for their personal computers.

Windows 10

Instructions for downloading Windows 10 and obtaining a product key for Windows 10 Education

Windows 10 FAQ

Frequently asked questions related to the Windows 10 operating system.