CrowdStrike Falcon Endpoint Protection

Description

CrowdStrike Falcon is the University provided antivirus and required to be installed on all student computers in order to connect to the University network. Please make sure to uninstall any current antivirus that you may have running on your computer to prevent installation issues and system performance problems prior to installing CrowdStrike Falcon.

CrowdStrike Falcon is a next-generation anti-virus product that uses a combination of artificial intelligence, behavioral detection, machine learning algorithms, and exploit mitigation, to protect against known and unknown threats. This means that CrowdStrike Falcon will protect you against many of the newest kinds of attacks, such as ransomware and unauthorized remote access. Another benefit of CrowdStrike Falcon is that it is lightweight and only consumes 1% or less of CPU.

Platform:

Cost: Free

Available To: Students, University Owned Computers

Installation Instructions

Crowdstrike Falcon is installed as part of the University's Standard Software on all Faculty and Staff Mac and Windows computers.

Students are required to have Crowdstrike Falcon installed on their personal computers to be able to connect to the urwin wireless network. If you are a faculty or staff member, Falcon will not be available for you to download on the software download page.

Prerequisites:

  • You must have administrator rights of the machine to install the Falcon agent
  • ClearPass must be installed on your machine to connect on campus. More information can be found here.
Install CrowdStrike Falcon on macOS (Students)

macOS Ventura or newer is required. To check what version of macOS you have installed, click on the Apple icon on your Mac and choose About This Mac. The version of macOS will be listed in the pop up window that appears. If you have an older version of macOS installed, you will need to upgrade your Mac first in order to install Falcon. If you need assistance upgrading, please contact the Help Desk.

 

  1. Navigate to Box and login with your NetID and password. 

  2. Hover over the CSFalcon .pkg file, then click the three dots that appear. Click Download in the pop-up menu to begin downloading the installer.

  3. Image of Box website with the download option highlighted for CS Falcon package

  4. Once the installer has downloaded, double-click on the CSFalcon .pkg file from the Downloads menu to launch the installer.

  5. Image of Box website with completed download of CS Falcon package

  6. Click Continue to proceed through each step of the installation.
    Image of Falcon license terms

  7. When prompted, enter your username and password for your Mac, then click Install Software.
    Image of macOS authentication prompt

  8. This will begin the CrowdStrike installation.

  9. Image of Falcon installing

  10. When prompted for the for the Network Content Filter, click Allow.
    Image of macOS Network Filter prompt 

  11. macOS should display a new security extension notification. If not, the CrowdStrike installer will also display an extension message.

     

    Image of macOS Security Extension warning
    macOS Notification

    Image of Falcons System Extension warning message
    CrowdStrike Message

  12. Leave the system extension notification/message window open. Click the Apple menu in the upper-left corner and select System Settings.

    • macOS Ventura & macOS Sonoma

    1.  

      Select Security & Privacy from the column on the left.

      Scroll down to

      

  13. In System Settings, select General in the column on the left, then click Login Items & Extensions on the right. 

  14. Image of System Settings window with Login Items & Extensions highlighted

  15. On the right, scroll down to the Extensions section. Click the 'i' beside Endpoint Security Extensions

  16. Image of Login Items & Extensions window with Endpoint Security Extensionss highlighted

  17. In the Endpoint Security Extensions window, toggle the slider beside Falcon on.

  18. Image of Endpoint Security Extensions window with Falcon option highlighted

  19. Enter your username and password for your Mac when prompted.

  20. Image of System Extensions authentication prompt

  21. Confirm the Falcon security extension is enabled, then click Done. Leave the System Settings window open.

  22. Image of Endpoint Security Extensions window with Falcon enabled

  23. Return to the CrowdStrike installation window and click Okay to close the extension prompts.

  24. Once the CrowdStrike installation has finished, click Close.

  25. Image of installation complete message in macOS

  26. Return to the System Settings window and select Privacy & Security in the column on the left. Click Full Disk Access on the right.
  27. Image of Privacy & Security section of System Settings with Full Disk Access option highlighted
  28. Toggle the slider beside Falcon Sensor on.
  29. Image of Full Disk Access window with Falcon Sensor option highlighted
  30. Enter your username and password for your Mac when prompted.
  31. Image of Privacy & Security authentication prompt
  32. Verify Full Disk Access is enabled for the Falcon Sensor. Quit System Settings.
    Image of Full Disk Access window with Falcon Sensor enabled
  33. CrowdStrike Falcon is now installed and will automatically update and protect your Mac. To confirm it is installed, you can open your Applications folder on your Mac and search for the Falcon app
  34. Image of Applications folder in macOS with the Falcon app highlighted
     

 

Install CrowdStrike Falcon on Windows (Students)
Install CrowdStrike Falcon on Linux (Students)

Support

Installation or Troubleshooting Issues: Contact the Help Desk at 804-287-6400 or Submit a Ticket

Additional Resources:

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