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- Knowledge Base
- Collaboration and Storage
Instructions for Faculty & Staff who had personal Google Workspace accounts converted to University-managed accounts
- Knowledge Base
- Computer Hardware and Software
- Software Management
Windows 11 FAQ
- Knowledge Base
- Collaboration and Storage
- Box
Box is an encrypted, cloud-based file storage and collaboration platform that enables faculty, staff and students to securely store and share electronic business and academic files.
- Knowledge Base
- Internet Connections
Instructions on how to connect to the University of Richmond's network. The University's network provides secure access to the Internet and administrative systems. Students, faculty, and staff can connect to the network while on campus or off campus.
- Knowledge Base
- Email
Email accounts are automatically created for all students, faculty, and staff during account activation.
- Knowledge Base
- Computer Hardware and Software
- Digital Tools and Software Library
The macOS and Windows standard software is preinstalled on all Faculty and Staff University owned computers.
- Knowledge Base
- Print, Copy, Scan
If staple functionality is missing from a Konica-Minolta printer it can be enabled by following these directions.
- Knowledge Base
- Email
Frequently Asked Questions about Exchange Email (Faculty and Staff)
- Knowledge Base
- Computer Hardware and Software
- Software Management
Frequently asked questions about installing updates for macOS (Faculty/Staff)
- Knowledge Base
- Accounts and Access
How to reset a forgotten or expired password
- Knowledge Base
- Accounts and Access
Instructions for updating or syncing your Mac password with your network password on campus Macs
- Knowledge Base
- Computer Hardware and Software
Resolve common log in problems on campus Macs
- Knowledge Base
- Print, Copy, Scan
How to install a network printer in Windows 10
- Knowledge Base
- Email
Instructions for encrypting email in Office 365 in Windows
- Knowledge Base
- Print, Copy, Scan
How to add a user code for printing to Ricoh printers that require authentication.