Search28 Results
- Knowledge Base
- Accounts and Access
- Duo
Frequently Asked Questions about Duo two-factor authentication.
- Knowledge Base
- Print, Copy, Scan
- Public Printing
Instructions for installing and printing to the public Papercut printers on a Windows computer
- Knowledge Base
- Print, Copy, Scan
- Public Printing
Instructions for how to print to a public Papercut printer once printers are installed
- Knowledge Base
- Computer Hardware and Software
- Software Management
Windows 11 FAQ
- Knowledge Base
- Internet Connections
Instructions on how to connect to the University of Richmond's network. The University's network provides secure access to the Internet and administrative systems. Students, faculty, and staff can connect to the network while on campus or off campus.
- Knowledge Base
- Internet Connections
- Wireless Networks
While on campus, students, staff, and faculty can wirelessly and securely access the University network through 'urwin'.
- Knowledge Base
- Computer Hardware and Software
- Hardware
Secondary Computers are those that are used by either part-time staff or faculty, adjunct faculty, students, or in some cases for faculty research. The secondary computer environment is mostly populated from computers that are returned back into inventory from our primary computer replacement process.
- Knowledge Base
- Email
- Spam
Instructions for how to remove addresses from your Blocked and Safe Sender lists in Microsoft 365.
- Knowledge Base
- Computer Hardware and Software
- Software Management
How to troubleshoot installing updates for macOS (Faculty/Staff)
- Knowledge Base
- Teaching, Learning, and Classrooms
- Blackboard
General information and helpful resources about Blackboard
- Knowledge Base
- Collaboration and Storage
- Box
Box is an encrypted, cloud-based file storage and collaboration platform that enables faculty, staff and students to securely store and share electronic business and academic files.
- Knowledge Base
- Print, Copy, Scan
How to install a network printer in Windows 10
- Knowledge Base
- Phones and Conferencing
- Video Conferencing and Zoom
How to create a delegate in Zoom using Scheduling Privilege
- Knowledge Base
- Email
Exchange email banner at the beginning of an email message, if the sender is from outside the university.
- Knowledge Base
- Computer Hardware and Software
- Software Management
Microsoft releases updates Monthly. These updates are reviewed and tested by the Help Desk, and then released to the University community.