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- Knowledge Base
- Computer Hardware and Software
- Software Management
Windows 11 FAQ
- Knowledge Base
- Internet Connections
Instructions on how to connect to the University of Richmond's network. The University's network provides secure access to the Internet and administrative systems. Students, faculty, and staff can connect to the network while on campus or off campus.
- Knowledge Base
- Email
Email accounts are automatically created for all students, faculty, and staff during account activation.
- Knowledge Base
- Collaboration and Storage
- Box
Box is an encrypted, cloud-based file storage and collaboration platform that enables faculty, staff and students to securely store and share electronic business and academic files.
- Knowledge Base
- Print, Copy, Scan
How to add a user code for printing to Ricoh printers that require authentication.
- Knowledge Base
- Phones and Conferencing
- Video Conferencing and Zoom
How to create a delegate in Zoom using Scheduling Privilege
- Knowledge Base
- Computer Hardware and Software
Two ways to fix common file association issues in Windows 10
- Knowledge Base
- Email
Guidance on how to switch from new outlook to legacy outlook as well as a recommendation from information services to use legacy outlook
- Knowledge Base
- Print, Copy, Scan
If staple functionality is missing from a Konica-Minolta printer it can be enabled by following these directions.
- Knowledge Base
- Accounts and Access
How to reset a forgotten or expired password
- Knowledge Base
- Computer Hardware and Software
- Software Management
How to troubleshoot installing updates for macOS (Faculty/Staff)
- Knowledge Base
- Print, Copy, Scan
How to install a network printer in Windows 10
- Knowledge Base
- Print, Copy, Scan
Instructions for installing a networked printer on your University owned and managed Mac
- Knowledge Base
- Accounts and Access
- Duo
Frequently Asked Questions about Duo two-factor authentication.
- Knowledge Base
- Print, Copy, Scan
- Public Printing
Instructions for installing and printing to the public Papercut printers on a Windows computer