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How to troubleshoot installing updates for Windows (Faculty/Staff)

Microsoft releases updates Monthly. These updates are reviewed and tested by the Help Desk, and then released to the University community.

Frequently Asked Questions about Duo two-factor authentication.

Support for Apple's newest operating system, macOS Big Sur

University standard software can be found on all University-owned computers in the library, classrooms, labs, or offices.

Instructions on how to connect to the University of Richmond's network. The Universities network provides secure access to the Internet and administrative systems. Students, faculty, and staff can connect to the network while on campus or off campus.

Secondary Computers are those that are used by either part-time staff or faculty, adjunct faculty, students, or in some cases for faculty research. The secondary computer environment is mostly populated from computers that are returned back into inventory from our primary computer replacement process.

Email accounts are automatically created for all students, faculty, and staff during account activation.

Frequently Asked Questions about Exchange Email (Faculty and Staff)

Box is an encrypted, cloud-based file storage and collaboration platform that enables faculty, staff and students to securely store and share electronic business and academic files.

How to add or remove an email address from your Blocked Senders list for Microsoft 365 accounts.

While on campus, students, staff, and faculty can access the University network through the campus-wide wireless network (urwin).

General information and helpful resources about Blackboard

Instructions for installing a networked printer on your University owned and managed Mac

Instructions for Initial Setup to access and manage your voicemail.