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This article provides common troubleshooting guidance for Clearpass OnGuard related problems on-campus for Windows computers. If ClearpassOnGuard is not operating correctly or has an "Unhealthy" (Quarantined) status it is not possible to connect to the "urwin" wireless network or the wired network.

The macOS and Windows standard software is preinstalled on all Faculty and Staff University owned computers.

If staple functionality is missing from a Konica-Minolta printer it can be enabled by following these directions.

The instructions should be followed to update your network password on a Windows PC. There are different instructions to follow depending on if the PC is University owned or personal.

Basic troubleshooting for software problems including install, execution, and uninstall.

Instructions on how to remote to your Windows computer from another device

How to check & obtain Windows & Microsoft Updates

How to change time zone settings when it does not auto-update based on location

A guide of common Win 10 keyboard shortcuts

Instructions for encrypting email in Office 365 in Windows

Two ways to fix common file association issues in Windows 10

How to change the audio output in Win 11, this may be necessary if sound is not coming out of the desired speaker(s).

Standard Windows desktop and laptops configuration.

Instructions for how to add a shared calendar to outlook on either a Mac or Windows PC.

How to troubleshoot installing updates for Windows (Faculty/Staff)