Description
Clearpass OnGuard is a University provided software that ensures your computer can join the UR network by verifying security settings such as the current firewall, OS update, and antivirus status. All computers that are connected to the network will be required to have the ClearPass OnGuard software agent installed on the machine before it will be allowed access to the network. Individuals with a Linux computer should contact the Help Desk to get the computer registered on the network.
Phones, tablets, gaming consoles, chromebooks, and other similar devices do not require an agent at this time.
Platform:
Cost: Free
Available To: Faculty, Staff, and Students
Installation Instructions
Students, Faculty, and Staff who are using their own personal computers on campus will be required to install ClearPass OnGuard before being able to connect to the campus network.
Below are the instructions to install ClearPass on your windows or MAC computer. In addition to ClearPass, Crowdstrike Falcon (students) or one of our preferred free antivirus options (Faculty and Staff personal computers) needs to be installed on your computer.
Install ClearPass OnGuard on macOS
- Log in to the Software Download page with your Netid and password. Click on ClearPass OnGuard for macOS.
- Click on Download File.
- When you are prompted to open the download file, click Save File and open the installer once the download is complete.
- In the next window that appears, double click to open the installation package.
- Click Continue to allow the software to be installed and follow the steps to complete installing the software
- When the installation is complete, click Close.
- The ClearPass OnGuard window will then appear showing that it is collecting the health information about your machine (firewall, updates, and antivirus).
- When the health check is complete, if your system is healthy you will see a message like the window below. You should now be able to connect to urwin. If your system should come back that it isn't healthy, it will tell you what you need to do to pass the health check.
Support
Installation or Troubleshooting Issues: Contact the Help Desk at 804-287-6400 or Submit a Ticket
Note: If you have a corporate laptop that you are unable to install software on, you must contact the Help Desk for assistance getting registered on the network.
Additional Resources: