ClearPass OnGuard

Description

Clearpass OnGuard is a University provided software that ensures your computer can join the UR network by verifying security settings such as the current firewall, OS update, and antivirus status. All computers that are connected to the network will be required to have the ClearPass OnGuard software agent installed on the machine before it will be allowed access to the network. Individuals with a Linux computer should contact the Help Desk to get the computer registered on the network. 

Phones, tablets, gaming consoles, chromebooks, and other similar devices do not require an agent at this time.

Platform:

Cost: Free

Available To: Faculty, Staff, and Students

Installation Instructions

ClearPass OnGuard is installed as part of the University's Standard Software on all Faculty and Staff Mac and Windows computers.

Students, Faculty, and Staff who are using their own personal computers on campus will be required to install ClearPass OnGuard before being able to connect to the campus network. 

Install ClearPass OnGuard on Windows
Install ClearPass OnGuard on macOS

Support

Installation or Troubleshooting Issues: Contact the Help Desk at 804-287-6400 or Submit a Ticket
Note: If you have a corporate laptop that you are unable to install software on, you must contact the Help Desk for assistance getting registered on the network. 

Additional Resources:

Details

Article ID: 88333
Created
Wed 10/2/19 4:49 PM
Modified
Mon 4/18/22 11:32 AM

Related Articles (3)

Information regarding what Clearpass is, why it is needed, what types of devices require it, instructions for installation along with some troubleshooting tips.
Instructions on how to connect to the University of Richmond's network. The University's network provides secure access to the Internet and administrative systems. Students, faculty, and staff can connect to the network while on campus or off campus.
While on campus, students, staff, and faculty can wirelessly and securely access the University network through 'urwin'.