ClearPass OnGuard


Clearpass OnGuard is a University provided software that ensures your computer can join the UR network by verifying security settings such as the current firewall, OS update, and antivirus status. All computers that are connected to the network will be required to have the ClearPass OnGuard software agent installed on the machine before it will be allowed access to the network. Individuals with a Linux computer should contact the Help Desk to get the computer registered on the network. 

Phones, tablets, gaming consoles, chromebooks, and other similar devices do not require an agent at this time.


Cost: Free

Available To: Faculty, Staff, and Students

Installation Instructions

ClearPass OnGuard is installed as part of the University's Standard Software on all Faculty and Staff Mac and Windows computers.

Students, Faculty, and Staff who are using their own personal computers on campus will be required to install ClearPass OnGuard before being able to connect to the campus network. 

Below are the instructions to install ClearPass on your windows or MAC computer. In addition to ClearPass, Crowdstrike Falcon (students) or one of our preferred free antivirus options (Faculty and Staff personal computers) needs to be installed on your computer.

Install ClearPass OnGuard on Windows
  1. Log in to the Software Download page with your NetID and password. Click on ClearPass OnGuard for Windows.
  2. Click on Download File to download and run the client.
  3. The ClearPass OnGuard Setup will launch. Click Next to continue.
  4. Accept the license agreement. Click Install.
  5. When Setup completes, press Finish to initiate a scan.
  6. When the health check is complete, if your system is healthy you will see a message pop up in your windows tray. You can also right click on Clearpass OnGuard icon and click on Restore to view more information.
  7. If your system should come back that it isn't healthy (the icon in the system tray will appear as an exclamation point or red X), right click on the icon and click Restore.
  8. It will tell you what you need to do to pass the health check. For example, ClearPass OnGuard will display if you need to install  CrowdStrike Falcon. Once you install the antivirus, click on Retry in the ClearPass OnGuard window.
  9. You should get the message that the Health Check passed.
Install ClearPass OnGuard on macOS


Installation or Troubleshooting Issues: Contact the Help Desk at 804-287-6400 or Submit a Ticket
Note: If you have a corporate laptop that you are unable to install software on, you must contact the Help Desk for assistance getting registered on the network. 

Additional Resources:

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Article ID: 88333
Wed 10/2/19 4:49 PM
Thu 7/27/23 9:59 AM

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