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Categories (12)
Accounts and Access
KB articles related to managing Network Accounts, Duo, Affiliate Accounts, Student Organization Accounts, etc.
Internet Connections
KB articles related to getting connect to the wifi, ethernet connections, or University VPN, ClearPass, etc.
Phones and Conferencing
KB articles related to office/mobile phones and video/audio conferencing
Email
KB articles related to email (Exchange for Fac/staff, Gmail for students) public folders, mailing lists, etc.
Collaboration and Storage
KB articles related to file collaboration and storage, including Box, Google Drive and WebFiles
Computer Hardware and Software
KB articles related to computer hardware, software, and loaner equipment.
Print, Copy, Scan
KB articles related to printer purchase requests, printing, copying, scanning, connecting to dept network printer, etc.
TV and Multimedia Services
KB articles for campus television and multimedia services.
Teaching, Learning, and Classrooms
KB articles related to training, TLC, Blackboard, class & lab services, research support, etc.
Projects
KB articles related to projects (submitting a request, managing a project, being a member of a project, etc.)
Scholarship and Research Computing
KB articles related to accessing and using both on-campus and cloud academic computing resources
Security
KB articles related to LastPass, Antivirus and Endpoint Detection, Phishing, Cybersecurity, etc.
Articles (1)
Data Center Hardware Standard
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