Knowledge Base

Categories (11)

KB articles related to managing Network Accounts, Duo, Affiliate Accounts, Student Organization Accounts, etc.

KB articles related to getting connect to the wifi, ethernet connections, or University VPN, ClearPass, etc.

KB articles related to office/mobile phones and video/audio conferencing

KB articles related to email (Exchange for Fac/staff, Gmail for students) public folders, mailing lists, etc.

KB articles related to file collaboration and storage, including Box, Google Drive and WebFiles

KB articles related to computer hardware, software, and loaner equipment.

KB articles related to printer purchase requests, printing, copying, scanning, connecting to dept network printer, etc.

KB articles for campus television and multimedia services.

KB articles related to training, TLC, Blackboard, class & lab services, research support, etc.

KB articles related to projects (submitting a request, managing a project, being a member of a project, etc.)

KB articles related to LastPass, Antivirus and Endpoint Detection, Phishing, Cybersecurity, etc.

Articles (2)

Updates for UR Windows Computers

This is the direct message sent to users about the windows 10 upgrade