Windows 10 Version Upgrades

Overview

Information Services needs to continue the process of applying patches and critical Windows 10 version/feature updates to UR computer assets. Remember that a computer that is patched and updated on a regular basis helps to protect you against cyber threats, and this is especially important with increased Internet activity in general. In order for your Windows machine to receive these important updates, we recommend that you follow one of these options.

University managed Macs do not need to connect to VPN to check for updates. When an update is available for your Mac, you will receive a notification.

 

Details / Instructions

Option 1 (Recommended)

When at home It is a good idea to set a monthly calendar reminder at the end of your work day (5pm). When the reminder goes off, log on to your computer, launch the VPN, if not on campus, and log into the University of Richmond network. If your computer is missing any updates, it will begin to download and install the updates along with the Windows 10 version/feature updates. The Windows 10 version/feature update will take approximately 1 ½ to 2 hours. As is part of the normal process, the computer will need to restart to complete the process. Once the updates are installed, if a restart wasn’t required, you can then disconnect your computer from the VPN if working from home. These updates when on campus will be automatically downloaded and prompt for install.  While we recommend doing the updates at the end of the work day to minimize any impact to your regular work schedule, you can do this at any time of the day or evening.  The important thing to remember is that the patch or update may require a restart. The Windows 10 version/feature update will prompt you from the Software Center under Microsoft Endpoint Manager in the computer Software list.

Option 2

Follow the instructions how to update your computer through Windows Update. This will apply the OS updates directly from Microsoft.   This recommendation is unique to the circumstance of remote work; we normally prefer to manage this process with your computer connected to the University of Richmond network.   However, this is a process that we do recommend you follow for your personally owned Windows computers.The feature/version update will look like this.Click on Download and install now.

Option 3

Download the Microsoft update assistant utility from Microsoft located here: https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant . This will apply the OS feature/version update directly from Microsoft using the assistant. This recommendation is unique to the circumstance of remote work; we normally prefer to manage this process with your computer connected to the University of Richmond network. However, this is a process that we do recommend you follow for your personally owned Windows computers.

See Also

Details

Article ID: 111016
Created
Mon 6/29/20 1:58 PM
Modified
Mon 7/27/20 12:24 PM