Service Catalog

Categories (16)

Accounts and Access

Manage Network Accounts, Duo Enrollment, and Affiliate Account requests
Expand

Internet Connections

Wi-Fi, Ethernet, and VPN Connectivity
Expand

Email

Faculty and Staff email is hosted on Microsoft O365. Student email is hosted through Google G Suite for Education.
Expand

Collaboration and Storage

Services related to collaboration of files and storage, including Box, Google Drive, and WebFiles.
Expand

Computer Hardware and Software

Services for computer hardware, software, and loaner equipment.
Expand

Print, Copy, Scan

Get help with all things printing and printers on campus
Expand

TV and Multimedia Services

Support for campus television, multimedia services and digital signage (dflyers)
Expand

Phones and Conferencing

Support for Office/Mobile Phones and Video/Audio Conferencing.
Expand

Technology Studio at the Weinstein Learning Center

The Technology Studio at the Weinstein Learning Center

Open to all students and faculty, the Technology Studio is a creative space for course-related digital media projects. We offer software, equipment, and support to help you learn tools for video, audio, graphics, AR/VR, 3D modeling, and poster printing—so you can build your skills and bring your ideas to life.

Technology Studio - https://provost.richmond.edu/academic-initiativ...
Weinstein Learning Center – https://wlc.richmond.edu/

Questions: techstudio@richmond.edu or mfoster2@richmond.edu
Expand

Scholarship and Research Computing

Services for faculty and staff involving the support of computationally intensive research
Expand

Teaching, Learning, and Classrooms

Services for Blackboard, Respondus LockDown Browser, class & lab services, research support, etc.
Expand

Web Services

Services related to the public web, Cascade, URPoster, and Google Analytics.
Expand

Security

Information Security manages the processes, tools and policies necessary to prevent, detect, document and counter threats
Expand

OneCard

Services related to OneCard outages or requesting a New, Move or Change of a device.
Expand

Advancement

Services related to Advancement, including ArachNet Information and Access, Constituent and Database Updates, and Revenue Management
Expand

AI Tools & Automation

Services related to AI Tools and Automation
Expand

Services (2)

Report a Problem

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Law School Tech Services

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.