Service Catalog

Categories (11)

Manage Network Accounts, Duo Enrollment, and Affiliate Account requests

Wi-Fi, Ethernet, and VPN Connectivity

Support for Office/Mobile Phones and Video/Audio Conferencing.

Faculty and Staff email is hosted on Microsoft O365. Student email is hosted through Google G Suite for Education.

Services related to collaboration of files and storage, including Box, Google Drive, and WebFiles.

Services for computer hardware, software, and loaner equipment.

Get help with all things printing and printers on campus

Support for campus television, multimedia services and digital signage (dflyers).

Training, TLC Information, Blackboard Support, and Classroom and Lab Services

UR's students, faculty, and staff use Enterprise Applications for much of their university business.  All can access Banner's self service portal via a web browser pointed at bannerweb.richmond.edu (Note: We require Duo for off-campus access).  Some employees require access to other administrative applications (Bannerforms, OnBase, ROADS, etc.).

Information Security manages the processes, tools and policies necessary to prevent, detect, document and counter threats