KB articles related to email (Exchange for Fac/staff, Gmail for students) public folders, mailing lists, etc.

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Departmental Mailboxes and Folders

KB articles related to shared email inboxes and calendars that are set up for department use

Articles (15)

Pinned Article Learn About Email Accounts at UR

Email accounts are automatically created for all students, faculty, and staff during account activation.

Add Email Address to Safe Sender List in O365

How to add an email address or domain to your Safe Senders list for Microsoft 365 accounts.

Block Subscription Requests to Mailing Lists

Instructions for blocking subscription requests to mailing lists.

Configure Default Email Client

Follow these instructions to change or set the default email client on your computer

How to Configure Your Email Account on Your Devices (Faculty/Staff)

Instructions for Faculty and Staff to follow to be able to add their O365 email account to their various devices.

How to Configure Your Email Account on Your Devices (Students/Retirees/Alumni)

Instructions for Students, Retirees, and Alumni to follow to be able to add their Richmond Gmail account to their various devices.

How to Report Spam

If you have received a spam email, please report it first prior to deleting it.

How to Set Email Forwarding (Students, Retirees, Alumni)

Email forwarding is available for students, retirees, and alumni to forward their @richmond.edu emails to a personal email address.

Modify Blocked Sender List in O365

How to add or remove an email address from your Blocked Senders list for Microsoft 365 accounts.

Exchange Email FAQ (Faculty and Staff)

Frequently Asked Questions about Exchange Email (Faculty and Staff)

Gmail FAQ (Students, Alumni, Retirees)

Frequently Asked Questions about UR Gmail Accounts (Students, Alumni, Retirees)