KB articles related to shared email inboxes and calendars that are set up for department use
Shared mailboxes enable a group of users to be able to monitor one email account that is used as a public point of contact. Shared mailboxes also come with a shared calendar that can be accessed by all individuals that have access to the shared mailbox.
Instructions for how to add a shared calendar to outlook on either a Mac or Windows PC.
Instructions for how to add a shared mailbox to outlook on either a Mac or Windows PC.
Instructions for how to configure Outlook to use a shared mailbox email address for a mail merge.
How to add and remove individuals from having access to public folder inboxes and calendars using the CATS Group Management tool.
Instructions on how to create a time defined Autoreply for Shared Mailboxes
Setting Autoreply or Out Of Office Email for a Shared Mailbox