KB articles related to shared email inboxes and calendars that are set up for department use
Shared mailboxes enable a group of users to be able to monitor one email account that is used as a public point of contact. Shared mailboxes also come with a shared calendar that can be accessed by all individuals that have access to the shared mailbox.
Instructions for how to add a public folder inbox or calendar to Outlook on a Mac.
Instructions for how to access your public folder inbox or calendar using Outlook Web Access.
Instructions to add a Shared Mailbox to Outlook for MacOS
Instructions to add a Shared Mailbox to Outlook for Windows
How to add and remove individuals from having access to public folder inboxes and calendars using the CATS Group Management tool.
Instructions for how to configure Outlook to use a shared mailbox email address for a mail merge.
Instructions for how to view a public folder inbox or calendar to Outlook on Windows.