Exchange Email FAQ (Faculty and Staff)

Overview

  1. What is the storage size of my mailbox?
  2. Does the University of Richmond block any email attachments? 
  3. What is the largest e-mail I can send?
  4. How many people can I send a single message to?
  5. What is a list serv?
  6. Can my department or organization have its own e-mail address?
  7. What is the naming convention for Faculty and Staff email addresses?
  8. Can I set email forwarding on my mail account to go to a different account?

What is the storage size of my mailbox?

Faculty and Staff have a mailbox storage size of 50GB. 

Does the University of Richmond block any email attachments?

Yes, many viruses and worms are spread through the e-mailing of infected files. In order to help mitigate this spread, we block many types of attachments especially those types of executables that are known to carry viruses. If you have a question about a specific type of file attachment that is being blocked, please contact the Help Desk.

It is especially important to understand that we are blocking .zip files. Generally, if you feel it is important to send or receive zip files if you rename the file extension or add another extension after the .zip, it will pass through the scan and be delivered. It can then be renamed to just .zip and executed locally.

What is the largest e-mail I can send?

The maximum message size, including attachments is 19 MB. 

How many people can I send a single message to?

It is recommended that no more than 500 addresses be used in any single e-mail message.

What is a list serv?

A LISTSERV is a special server to help create, manage, and maintain e-mail lists. These are used when a group or organization want to communicate to a number of constituents so that each person on the list does not need to manage the list locally. Richmond provides LISTSERV for University-sponsored groups and departments. 

Can my department have its own e-mail address?

Yes, in fact we encourage departments to have a departmental e-mail address for Web pages and correspondence so that as employees come and go, the address remains the same.  Department organizations can request a shared mailbox through the New Shared Mailbox service request.

What is the naming convention for Faculty and Staff email addresses?

E-mail addresses for faculty and staff are usually in the form "first initial+first seven characters of your last name@.richmond.edu" (e.g., Jane Doe = jdoe@richmond.edu). If this e-mail address has already been used, numbers will be added to the address as long as it doesn't cause the e-mail address to be longer than eight characters (e.g., Jane Doe = jdoe2@richmond.edu). If your last name is longer than seven characters it will be truncated to eight characters (e.g., Jane Doughnut = jdoughnu@richmond.edu or jdoughn2@richmond.edu if a duplicate).

Can I set email forwarding on my mail account to go to a different account?

Staff and full-time Faculty can not set up email forwarding on their Richmond email accounts. This is because the content of University email messages can often contain sensitive communications with students or restricted or confidential information transmitted between offices. Although we can provide a measure of security for these communications while on campus email servers, we cannot protect this information once it leaves campus. Although you personally may follow secure data practices, other members of the University community  who send email cannot know whether a particular recipient's email is automatically forwarded off campus. As such, confidential or sensitive data may be automatically sent off campus to an insecure location without the sender's awareness.

Adjunct Faculty can set email forwarding on their accounts by logging in to: https://webpass.richmond.edu/

Details

Article ID: 88735
Created
Tue 10/8/19 2:04 PM
Modified
Fri 4/24/20 1:39 PM