Setting a Holiday or Limited Time Auto-reply or Out Of Office Email for a Shared Mailbox

Overview

Setting a Holiday or Limited Time Auto-reply or Out Of Office Email for a Shared Mailbox

Details / Instructions

• After adding Shared Mailbox to the Outlook Client, if it is not already there, (See the knowledge base article on how to Add A Shared Mail Box in Outlook)
   
• In the top left corner of the screen click File then under Account Information click on the drop-down menu with your email account then select the Shared Mailbox you wish to create or modify the auto-reply for, on the same screen click on Automatic Replies (Out Of Office)
  
  
   
• A new window will open. Click on the Rules button in the lower left corner of the window
  
  
   
• Another window will open from this window you can choose to: Add Rule, Edit Rule or, Delete Rule, after adding a rule you can come back to this window to edit the rule you are about to create. Before moving forward ensure that the box that says "Show rules for all Profiles" is unchecked. Click on Add Rule and a new window will open
  
  
   
• Click on the Advanced button and then Check both the From and To boxes in the Received Area. Change the dates to reflect the start and end of the time you would like Auto replies to be sent. Click Ok. Now Check the Box that says Reply With > Click on Template. An email like window will open, Do not add any information under TO: , CC: , BCC, or in the subject line. Insert what you would like your Auto reply to say in the body area of the email window. Click Save and Close and then click Ok.
  
   
• You will see the Auto reply you just created listed by date in the window. Ensure that the dates are correct.
  
  
   
• Click Ok. Click Ok.

See Also