Internet Connections

KB articles related to getting connect to the wifi, ethernet connections, or University VPN, ClearPass, etc.

Categories (3)

KB articles related to the wireless network

KB articles related to the wired network

KB articles for how to find IP or MAC addresses for computers, smart devices, game consoles, etc.

Articles (9)

Pinned Article What is ClearPass?

ClearPass is the University of Richmond's computer registration system. The purpose of the system is to ensure that all computers connected to the University network meet the minimum security requirements before being granted access.

Pinned Article What is the VPN?

The University of Richmond's network resources can be accessed by authenticated students, faculty, and staff using the University's Virtual Private Network (VPN) via an Internet connection.

How to Connect Smart Devices and Game Consoles

Smart Devices and Game Consoles can connect to the Richmond wireless network after they are registered.

How to Connect to the VPN using Duo

Instructions for connecting to the VPN using different methods from Duo.

How to Install and Configure the AnyConnect VPN

Instructions for installing the Cisco AnyConnect VPN client on your devices (Windows, macOS, Linux, Android, iOS).

How to Install ClearPass

Instructions for installing ClearPass on macOS or Windows PC.

Residence Hall Access Points

All dorms and apartments on campus have access points installed in each room, with the exception of Gateway Village. This article explains how to use them.


VPN gives users a secure way to access university network resources from remote locations over the Internet or other public or private networks. Here are some FAQs about VPN.

Clearpass Computer Registration FAQ

Information regarding what Clearpass is, why it is needed, what types of devices require it, instructions for installation along with some troubleshooting tips.