Internet Connections

KB articles related to getting connect to the wifi, ethernet connections, or University VPN, ClearPass, etc.

Categories (3)

Wireless Networks

KB articles related to the wireless network

Wired Network

KB articles related to the wired network

Find IP or MAC Address

KB articles for how to find IP or MAC addresses for computers, smart devices, game consoles, etc.

Articles (17)

About ClearPass

ClearPass is the University of Richmond's computer registration system. The purpose of the system is to ensure that all computers connected to the University network meet the minimum security requirements before being granted access.

About VPN

The University of Richmond's network resources can be accessed by authenticated students, faculty, and staff using the University's Virtual Private Network (VPN) via an Internet connection.

Clearpass Computer Registration FAQ

Information regarding what Clearpass is, why it is needed, what types of devices require it, instructions for installation along with some troubleshooting tips.

How to Connect Smart Devices and Game Consoles

Smart Devices and Game Consoles can connect to the Richmond wireless network after they are registered.

Install and Configure VPN on Android

How to install AnyConnect on your Android device

Install and Configure VPN on iOS

You must be enrolled in DUO in order to use the VPN. With VPN access, you will be able to connect to certain network resources from off campus as well as on campus via wifi.

Install AnyConnect VPN Client for Linux

Instructions for installing AnyConnect client on a Linux computer

Install AnyConnect VPN Client for macOS

How to install AnyConnect on your Mac

Install AnyConnect VPN Client for Windows

You must be enrolled in DUO in order to use the VPN. With VPN access, you will be able to connect to certain network resources from off campus as well as on campus via wifi.

Install ClearPass on macOS

Instructions for installing Clearpass on your Mac

Install ClearPass on Windows

Step by Step instructions for installing Clearpass on your Windows computer

Residence Hall Access Points

All dorms and apartments on campus have access points installed in each room, with the exception of Gateway Village. This article explains how to use them.

VPN FAQ

VPN gives users a secure way to access university network resources from remote locations over the Internet or other public or private networks. Here are some FAQs about VPN.

Connect to the VPN with a Duo App Push

Instructions for connecting to the University VPn using a push notification from the Duo app on your smartphone or tablet.

Connect to the VPN with a Duo App Code

Connect to the University's VPN using a code from the Duo app on your smartphone or tablet.

Connect to the VPN with a Duo Hardware Token

Instructions for connecting to the University VPN using a Duo hardware token

Connect to the VPN with a Duo Bypass Code

A Duo Bypass code can be generated to connect to the University VPN when your other methods of using Duo (app or hardware token) are unavailable to use.