VPN FAQ

Tags VPN

Overview

  1. What is a VPN?
  2. Why do I need to use this?
  3. When would I use this then?
  4. Where can I get the VPN client software?
  5. Can I use the VPN client software anywhere? Even at home?
  6. What do I do after I have installed VPN?
  7. What is Duo Security with VPN?
  8. How long can I stay connected to the VPN? 

What is a VPN?

A VPN (virtual private network) gives users a secure way to access university network resources from remote locations over the Internet or other public or private networks. The VPN also encrypts the data that is going back and forth from the client to the resources on our network. This prevents people from eavesdropping on your network connection.

Why do I need to use this?

A VPN allows you to securely (via an encrypted connection) access university resources that would otherwise be inaccessible from the Internet or outside of the campus network. 

When would I use this then?

Most users will use the VPN client if they have a high speed Internet connection at home or in a public Internet space. Connecting with the VPN client software will allow you to "virtually" be on the university network even when not on campus. The VPN is required for, but not limited, to the following: Bannerforms, OnBase, ROADS, Cascade.

Where can I get the VPN client software?

You can download it at https://spidertechnet.richmond.edu/TDClient/1955/Portal/KB/ArticleDet?ID=125025

Can I use the VPN client software anywhere? Even at home?

Yes. As long as you have an Internet connection, you can use this software from anywhere in the world.

What do I do after I have installed VPN?

After installing the VPN Anyconnect client and profile you may run the VPN software. It will prompt you for a login which is your NetID and Password.

What is Duo Security with VPN?

Beginning October 1, 2018, Duo Security is required to connect to the VPN for all faculty, staff, and students. 
More information about Duo Security can be found here.

How long can I stay connected to the VPN? 

Your VPN connection will time out after 2 hours of inactivity and/or 12 hours of total connect time (whether you are active or not).

0% helpful - 2 reviews