How to Connect to the VPN using Duo

Overview

Duo is required for users to be able to connect to the University's VPN. If you have not already done so, please enroll with Duo and install the VPN on your computer or smart device. The instructions below will walk you through how to connect to the VPN using the 4 different methods that are available with Duo. 

Duo App Push (Most Common): The Duo App push will send you a notification from the Duo app on your smartphone or tablet.

Duo App Code: Duo can be validated using a code from the Duo app on your smartphone or tablet. This is useful if you don't have cellular or wifi service available on your phone or tablet. 

Duo ByPass Code: This should only be used if your normal methods for using duo are unavailable. The ByPass code would be provided to you by contacting the Help Desk at 804-287-6400. 

Duo Hardware Token: Hardware Tokens are an option that can be used for two-factor authentication if you don't have a smartphone or tablet that the Duo App can be installed on.

Details / Instructions

Connect to VPN with Duo App Push
Connect to VPN with Duo App Code
Connect to the VPN with a Duo Bypass Code
Connect to the VPN with a Duo Hardware Token

See Also

Details

Article ID: 124996
Created
Thu 1/21/21 2:36 PM
Modified
Fri 1/22/21 1:58 PM