KB articles related to hardware support, requests, procurement, etc.

Articles (15)

Pinned Article Current Standard Hardware Configurations for Mac

Standard Mac desktop and laptops configuration.

Pinned Article Current Standard Hardware Configurations for Windows

Standard Windows desktop and laptops configuration.

About the Computer Replacement Program

Explanation of Replacement Program and list groups by department or year.

Access to Secondary Computers

Secondary Computers are those that are used by either part-time staff or faculty, adjunct faculty, students, or in some cases for faculty research. The secondary computer environment is mostly populated from computers that are returned back into inventory from our primary computer replacement process.

Accessories for your University Mac

Information on what accessories come with new Mac requests and other accessories you may request or purchase from the IS Procurement office

Computer Provisioning for New Faculty and Staff

Guideline for how a computer is provisioned for Faculty and Staff that are new to the University.

Computer Purchasing with Grant,Chair, or any type of University Funds

If you or your department received funding for technology equipment purchases, Information Services can assist you in the process of selecting the right equipment, depending on your specific needs.

Computer Replacement Program - Year A Group (2025)

List of departments scheduled to have computers replaced during Summer 2021.

Computer Replacement Program - Year B Group (2026)

List of departments scheduled to have computers replaced during Summer 2022.

Computer Replacement Program - Year C Group (2027)

List of departments scheduled to have computers replaced during Summer 2023.

Computer Replacement Program - Year D Group (2028)

List of departments scheduled to have computers replaced during Summer 2028.

Learn About Asset Management at UR

Life cycle management of our computer assets enhances administrative procedures in a way that gains control of the operational environment, facilitates new technology implementation, and reduces the total cost of ownership.

Recommended Hardware Specifications for Students

Recommended hardware specifications aimed toward students who are looking to purchase a new computer.

Support for Apple Silicon Macs

Information on support for the new M1 powered Apple Silicon Macs

Vendor Discounts for Personal Hardware Purchase

Vendor discounts are available for faculty, staff, and students interested in purchasing Windows or Mac OS