Popular Services

Microsoft Office 365 ProPlus is available for all active faculty, staff, and students to download on up to 5 personal devices.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Non-Standard Software is defined as software needed for a specific job function such as Web page development, document publishing, or high-end graphic design. Depending on the product, there may be a charge to your department.

Request a Secondary Computer for departmental use.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

Laptops can be temporarily requested in response to COVID-19.

Request additional Box storage quota for an employee or department.

The Computer Help Desk assists users with installing updates to their personal device operating systems.

The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.

Request access for the Banner application.

Request External to the University Collaboration on departmental Box files.

Enroll with Duo mobile.

Daily informational email digests that are sent to active faculty, staff, and students.

The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.

UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.

Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.

Self Service is an app pre-installed on all University owned and managed Macs that allows easy access to licensed or free software, printers, scripts, and various other services for your Mac.

Request a shared mailbox (email inbox and calendar) for a University Department.

Google, Box, and Microsoft’s O365 cloud-based environments all include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group in order to be enabled.

Request External to the University Collaboration on non-departmental BOX files.

LastPass Premium accounts are available for Faculty, Staff, and Students as a password manager for personal password management.

The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.

VR and AR training one-on-one and workshops available by appointment.