Popular Services

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


There are public printers available on campus for faculty, staff, and students.


There are public printers available on campus for students


VPN

Secure access to networked resources from a remote (off-campus) location.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.


If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.


Daily informational email digests that are sent to active faculty, staff, and students.


Print credits for students and guests are available to print to public printers on campus, except law school.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Activate network account to be able to access Network Resources.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Request a temporary extension of a network account.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Student, Alumni, and Retiree email is hosted on Gmail.


Request for an approved app or add-in for Office 365 to be enabled for your account.


Request a Secondary Computer for departmental use.


Report issues with ROADS or ask questions related to ROADS.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Request access for the Banner application.


Self-Service Change for network password.


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.