Popular Services

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Microsoft Office 365 ProPlus is available for all active faculty, staff, and students to download on up to 5 personal devices.

Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Student, Alumni, and Retiree email is hosted on Gmail.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

VR and AR training one-on-one and workshops available by appointment.

VPN

Secure access to networked resources from a remote (off-campus) location.

Request additional Box storage quota for an employee or department.

Self-Service Change for network password.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

Request access for the Banner application.

This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.

Report issues with ROADS or ask questions related to ROADS.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

Activate network account to be able to access Network Resources.

If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.

Non-Standard Software is defined as software needed for a specific job function such as Web page development, document publishing, or high-end graphic design. Depending on the product, there may be a charge to your department.

Request a temporary extension of a network account.

ClearPass is the University of Richmond's computer registration system to ensure that all computers connected to the University network meet the minimum security requirements.

Learn how to request access to existing reports to the ROADS system.

The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

Blackboard is a web-based tool for teaching, learning, and collaboration.