Popular Services

Smart Devices and Game Consoles Registration

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Office 365

Microsoft Office 365 ProPlus is available for all active faculty, staff, and students to download on up to 5 personal devices.

Submit a Ticket

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

TLC Training and Consultations

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

TLC A/V Rooms

The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.

Public Printers

There are public printers available on campus for faculty, staff, and students.

Virtual Reality

VR and AR training one-on-one and workshops available by appointment.

Secondary Computer Request

Request a Secondary Computer for departmental use.

Duo Enrollment

Enroll with Duo mobile.

Wireless Networks

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Short-Term Chromebook Request

This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.

Camera Equipment

The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.

Wired/Ethernet Network

Wired network access available in residence halls and administrative buildings on campus.

Computer Replacement Program

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

Secondary Equipment Request

Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.

Non-Standard Software Installation Request

Non-Standard Software is defined as software needed for a specific job function such as Web page development, document publishing, or high-end graphic design. Depending on the product, there may be a charge to your department.

ClearPass

ClearPass is the University of Richmond's computer registration system to ensure that all computers connected to the University network meet the minimum security requirements.

Multimedia Equipment Checkout

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

Password Change

Self-Service Change for network password.

Self Service (macOS and iOS)

Self Service is an app pre-installed on all University owned and managed Macs that allows easy access to licensed or free software, printers, scripts, and various other services for your Mac.

Microphone Request

A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.

Activate Account

Activate network account to be able to access Network Resources.

Cloud App Integration Request

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

New Hardware Request

Information about acquiring new Hardware on campus.

New Shared Mailbox

Request a shared mailbox (email inbox and calendar) for a University Department.