Popular Services

The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.

Microsoft Office 365 ProPlus is available for all active faculty, staff, and students to download on up to 5 personal devices.

This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

Request External to the University Collaboration on departmental Box files.

Enroll with Duo mobile.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Daily informational email digests that are sent to active faculty, staff, and students.

Non-Standard Software is defined as software needed for a specific job function such as Web page development, document publishing, or high-end graphic design. Depending on the product, there may be a charge to your department.

Request a shared mailbox (email inbox and calendar) for a University Department.

ROADS Architecting involves all the work to bring new data into ROADS from outside source systems.

Report issues with ROADS or ask questions related to ROADS.

Student, Alumni, and Retiree email is hosted on Gmail.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Information about acquiring new Hardware on campus.

Software updates for faculty and staff Macs and PCs are managed through the computer Help Desk.

Request additional Box storage quota for an employee or department.

Request a temporary extension of a network account.

The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.