Popular Services

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.

The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.

Information about acquiring new Hardware on campus.

Secure access to networked resources from a remote (off-campus) location.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

Request a Secondary Computer for departmental use.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.

LastPass Enterprise is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

Request External to the University Collaboration on departmental Box files.

Report a problem if you are having a telephone service issue with a university phone.

Report issues with ROADS or ask questions related to ROADS.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.

Request a temporary extension of a network account.

Self-Service Change for network password.

Learn how to request access to existing reports to the ROADS system.

Request permissions to specific forms or reports within Bannerforms.

The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.

Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.

Student, Alumni, and Retiree email is hosted on Gmail.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.