Popular Services

The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


Student, Alumni, and Retiree email is hosted on Gmail.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Daily informational email digests that are sent to active faculty, staff, and students.


The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


Learn how to request access to existing reports to the ROADS system.


Request a shared mailbox (email inbox and calendar) for a University Department.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Print credits for students and guests are available to print to public printers on campus, except law school.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


VPN

Secure access to networked resources from a remote (off-campus) location.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


LastPass Enterprise is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


Request a Secondary Computer for departmental use.


There are public printers available on campus for faculty, staff, and students.


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.


Self-Service Change for network password.