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Services or Offerings?
3D Printing
  1. Services
  2. Teaching, Learning, and Classrooms
  3. Technology Learning Center
  4. Specialty Printing
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
Academic Servers and High Performance Clusters
  1. Services
  2. Scholarship and Research Computing
Servers used for research that are intended for lengthy calculations.
Account Extension Request
  1. Services
  2. Accounts and Access
Request a temporary extension of a network account.
Account Issue
  1. Services
  2. Workday
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
Activate Account
  1. Services
  2. Accounts and Access
Activate network account to be able to access Network Resources.
Add Me to a Current Issue or Outage Ticket
  1. Services
  2. Internal
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue.
To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Additional Loaner Hardware
  1. Services
  2. Computer Hardware and Software
  3. Loaner Equipment
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
Affiliate Accounts
  1. Services
  2. Accounts and Access
Request an affiliate account for public computer access.
Antivirus and Endpoint Detection (Students Only)
  1. Services
  2. Security
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Application Support
  1. Services
  2. Workday
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
Art Printing
  1. Services
  2. Teaching, Learning, and Classrooms
  3. Technology Learning Center
  4. Specialty Printing
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Banner - Access
  1. Services
  2. Enterprise Applications and Reporting
  3. Banner
Request access for the Banner application.
Banner - New or Update Functionality
  1. Services
  2. Enterprise Applications and Reporting
  3. Banner
Request new Banner functionality, reports, or enhancements.
Banner - Permissions
  1. Services
  2. Enterprise Applications and Reporting
  3. Banner
Request permissions to specific forms or reports within Bannerforms.
Banner - Training
  1. Services
  2. Enterprise Applications and Reporting
  3. Banner
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.