New Shared Mailbox

Service Overview

Shared mailboxes are available to University Departments. Shared mailboxes enable a group of users to be able to monitor one email account that is used as a public point of contact, for example helpdesk@richmond.edu. An email sent to that address will go to the shared inbox that can be accessed only by those individuals that have been granted permission. Shared mailboxes also come with a shared calendar that can be accessed by all individuals that have access to the shared mailbox. 

The requestor of the new shared mailbox will be set as the manager for that mailbox. The manager of that mailbox will be responsible for giving themselves, and other individuals use of the shared mailbox. The permissions for the shared mailbox are through https://groups.richmond.edu

Available To

University Departments

Getting Started

Submit the New Shared Mailbox Request form.