Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request a shared mailbox (email inbox and calendar) for a University Department.
Request new subfolder below existing public folder for department use.
Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.