My Recently Visited Services
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Requests for computer equipment to be moved from one location to another on campus.
The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
IS tracks all software/applications that are used by campus users. Register a new application here.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Servers used for research that are intended for lengthy calculations.
Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.
This service is to report a problem with an existing enterprise application.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
The Computer Help Desk can assist with your newly purchased personal computer setup.
The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.
Report a problem if you are having a telephone service issue with a university phone.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.