My Recently Visited Services

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Ask a question or make a request regarding SACSCOC, substantive changes and/or the QEP.

The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.

Student, Alumni, and Retiree email is hosted on Gmail.

Self-Service Change for network password.

There are public printers available on campus for students

A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.

Faculty and Staff email is hosted on Microsoft O365.

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Request Training on how to use the with the classroom technology or multimedia equipment available on campus.

A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

Issues and Questions related to Blackboard.

Request access for the Banner application.

The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.

• Employee Data Management: Assistance with maintaining employee records, including personal information, job details, and employment history. Support for managing
employee status changes such as promotions, transfers, and terminations.
• Recruitment and Onboarding
• Performance and Talent Management
• Benefits Administration
• Compliance and Auditing
• Self-Service Employee and Manager Tools

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

Daily informational email digests that are sent to active faculty, staff, and students.

Secure access to networked resources from a remote (off-campus) location.

Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.

IS tracks all software/applications that are used by campus users. Register a new application here.