My Recently Visited Services

The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.


Use to request SpiderAI technical support.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


Rental Devices are available for domestic and international travel.


Student, Alumni, and Retiree email is hosted on Gmail.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.


Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.


Request a shared mailbox (email inbox and calendar) for a University Department.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


For use for traveling and when making a call to a blocked country.


Issues and Questions related to Blackboard.


Daily informational email digests that are sent to active faculty, staff, and students.


Request the creation of a new Top-Level Department Box folder or Box Hub.