My Recently Visited Services

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Access to OnBase training videos available through Hyland Software.


Report a problem with Cable TV services on Campus.


Request the addition/removal of one or more Co-Owners from a department Box folder.


Request an affiliate account for public computer access.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Student, Alumni, and Retiree email is hosted on Gmail.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


Request new functionality or a modification to existing OnBase functionality.


Special Interest mailing lists that allow members of a group to easily send messages to the entire group.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


Request External to the University Collaboration on departmental Box files.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


Daily informational email digests that are sent to active faculty, staff, and students.


Use to request SpiderAI technical support.