My Recently Visited Services
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Activate network account to be able to access Network Resources.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Daily informational email digests that are sent to active faculty, staff, and students.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
The Help Desk provides support for troubleshooting a variety of printer problems.