My Recently Visited Services

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Requesting a New, Move or Change of a device.


The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.


Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.


VPN

Secure access to networked resources from a remote (off-campus) location.


Student, Alumni, and Retiree email is hosted on Gmail.


Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


Self-Service Change for network password.


Information about acquiring new Hardware on campus.


Request a temporary extension of a network account.


New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).