My Recently Visited Services
The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Request installation of OnBase software or hardware.
Request access or update permissions for the OnBase application.
• Employee Data Management: Assistance with maintaining employee records, including personal information, job details, and employment history. Support for managing
employee status changes such as promotions, transfers, and terminations.
• Recruitment and Onboarding
• Performance and Talent Management
• Benefits Administration
• Compliance and Auditing
• Self-Service Employee and Manager Tools
Request service for connecting your computer to a department network printer.
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.