My Recently Visited Services
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
Daily informational email digests that are sent to active faculty, staff, and students.
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.