My Recently Visited Services

Servers used for research that are intended for lengthy calculations.


VPN

Secure access to networked resources from a remote (off-campus) location.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


Request an affiliate account for public computer access.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Issues and Questions related to Blackboard.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Daily informational email digests that are sent to active faculty, staff, and students.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.


The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Get support and find information on hardware in classrooms and public labs.