My Recently Visited Services
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Daily informational email digests that are sent to active faculty, staff, and students.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).