My Recently Visited Services
Request new functionality or a modification to existing OnBase functionality.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue.
To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.
Request change of password for Mailing list for faculty, staff, and student use.
Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.
Requests for computer equipment to be moved from one location to another on campus.
Activate network account to be able to access Network Resources.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Blackboard is a web-based tool for teaching, learning, and collaboration.
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Request the creation of a new report in ROADS not found in the existing library of reports.
Request new Banner functionality, reports, or enhancements.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.