My Recently Visited Services

Daily informational email digests that are sent to active faculty, staff, and students.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Faculty and Staff email is hosted on Microsoft O365.

Activate network account to be able to access Network Resources.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

Secure access to networked resources from a remote (off-campus) location.

Wired network access available in residence halls and administrative buildings on campus.

There are public printers available on campus for students

Self-Service Change for network password.

The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.

Use to request SpiderAI technical support.

Request Training on how to use the with the classroom technology or multimedia equipment available on campus.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

Blackboard is a web-based tool for teaching, learning, and collaboration.

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.

Student, Alumni, and Retiree email is hosted on Gmail.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.