My Recently Visited Services
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request new Banner functionality, reports, or enhancements.
Institutional Effectiveness uses Anthology Course Evaluations for all 5 schools.
Activate network account to be able to access Network Resources.
Servers used for research that are intended for lengthy calculations.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.