My Recently Visited Services

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Request the creation of a new Top-Level Department Box folder or Box Hub.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

Self-Service Change for network password.

Daily informational email digests that are sent to active faculty, staff, and students.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.

Secure access to networked resources from a remote (off-campus) location.

The Help Desk provides support for troubleshooting a variety of printer problems.

Request a temporary extension of a network account.

Report an issue with sending or receiving emails.

Student, Alumni, and Retiree email is hosted on Gmail.

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.

Issues and Questions related to Canvas.

The University's Learning Management System (LMS). Canvas is used for course materials, assignment submissions, online discussions, reflective journaling, tests/quizzes, and posting grades.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.

Information about acquiring new Hardware on campus.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.