My Recently Visited Services

Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Request External to the University Collaboration on non-departmental BOX files.


Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


Self-Service Change for network password.


Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.


Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.


Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.


The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Request a Secondary Computer for departmental use.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Request the addition/removal of one or more Co-Owners from a department Box folder.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


Student, Alumni, and Retiree email is hosted on Gmail.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Use to request SpiderAI technical support.


Daily informational email digests that are sent to active faculty, staff, and students.