My Recently Visited Services

VPN

Secure access to networked resources from a remote (off-campus) location.


VR and AR training one-on-one and workshops available by appointment.


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.


Rental Devices are available for domestic and international travel.


Need to Upgrade your Mac OS


Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


CenturyLink conference cards can be requested for use by an individual or a department to use for conference calls where there are two or more individuals dialing in to a call.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.


Request for an approved app or add-in for Office 365 to be enabled for your account.


As an instructor, request that another instructor is removed from a Canvas course. Removal of an instructor requires system administrator access and approval.


If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.


New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.


Get support and find information on hardware in classrooms and public labs.


Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


Student, Alumni, and Retiree email is hosted on Gmail.


Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.


TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.


Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.


WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.


Wired network access available in residence halls and administrative buildings on campus.