My Recently Visited Services

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

For use for traveling and when making a call to a blocked country.

Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.

The University offers you the chance to purchase your University machine upon retirement.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Request a temporary extension of a network account.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

VR and AR training one-on-one and workshops available by appointment.

Student, Alumni, and Retiree email is hosted on Gmail.

The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

The Help Desk provides assistance for remediating virus or malware infections on computers and phones.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error