My Recently Visited Services

Student, Alumni, and Retiree email is hosted on Gmail.

Daily informational email digests that are sent to active faculty, staff, and students.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Self-Service Change for network password.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.

Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

As an instructor, request that another instructor is removed from a Canvas course. Removal of an instructor requires system administrator access and approval.

If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Issues and Questions related to Canvas.

Secure access to networked resources from a remote (off-campus) location.

Wired network access available in residence halls and administrative buildings on campus.

All academic courses are added automatically in Canvas once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.

Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)

VR and AR training one-on-one and workshops available by appointment.