My Recently Visited Services
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Request the addition/removal of one or more Co-Owners from a department Box folder.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
For use for traveling and when making a call to a blocked country.
Request service for connecting your computer to a department network printer.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Wired network access available in residence halls and administrative buildings on campus.
Request External to the University Collaboration on departmental Box files.
Get support for Data Recovery if you can not locate data on your computer.