My Recently Visited Services

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions

• General Ledger and Accounting (Includes Cash Management and Financial)
• Accounts Payable
• Procurement and Supplier Management
• Purchasing Card
• Grants Accounting
• Budget

Student, Alumni, and Retiree email is hosted on Gmail.

Self-Service Change for network password.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Secure access to networked resources from a remote (off-campus) location.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

• Employee Data Management: Assistance with maintaining employee records, including personal information, job details, and employment history. Support for managing
employee status changes such as promotions, transfers, and terminations.
• Recruitment and Onboarding
• Performance and Talent Management
• Benefits Administration
• Compliance and Auditing
• Self-Service Employee and Manager Tools

The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.

• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.

The Help Desk provides support for troubleshooting a variety of printer problems.

Request access or update permissions for the OnBase application.

Request the addition/removal of one or more Co-Owners from a department Box folder.

The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.

The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.

If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

Request for an approved app or add-in for Office 365 to be enabled for your account.

Daily informational email digests that are sent to active faculty, staff, and students.