My Recently Visited Services
Request the creation of a new Top-Level Department Box folder or Box Hub.
The Help Desk provides support for troubleshooting a variety of printer problems.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Request installation of OnBase software or hardware.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request new Banner functionality, reports, or enhancements.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Report issues with current OnBase solution or ask questions related to current OnBase solution.
Blackboard is a web-based tool for teaching, learning, and collaboration.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
For use for traveling and when making a call to a blocked country.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.
Daily informational email digests that are sent to active faculty, staff, and students.