My Recently Visited Services

For use for traveling and when making a call to a blocked country.


Self-Service Change for network password.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Request External to the University Collaboration on non-departmental BOX files.


VPN

Secure access to networked resources from a remote (off-campus) location.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


Servers used for research that are intended for lengthy calculations.


Request additional Box storage quota for an employee or department.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Get support for Data Recovery if you can not locate data on your computer.


Requests for computer equipment to be moved from one location to another on campus.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Activate network account to be able to access Network Resources.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.