My Recently Visited Services
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.
Wired network access available in residence halls and administrative buildings on campus.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
VR and AR training one-on-one and workshops available by appointment.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Report a problem if you are having a telephone service issue with a university phone.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Daily informational email digests that are sent to active faculty, staff, and students.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)