My Recently Visited Services
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Request new Banner functionality, reports, or enhancements.
Daily informational email digests that are sent to active faculty, staff, and students.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues