My Recently Visited Services
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Wired network access available in residence halls and administrative buildings on campus.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
The Computer Help Desk can assist with your newly purchased personal computer setup.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
The University offers you the chance to purchase your University machine upon retirement.
Request a shared mailbox (email inbox and calendar) for a University Department.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Daily informational email digests that are sent to active faculty, staff, and students.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.