My Recently Visited Services
Request the addition/removal of one or more Co-Owners from a department Box folder.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Request External to the University Collaboration on departmental Box files.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Request External to the University Collaboration on non-departmental BOX files.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Request additional Box storage quota for an employee or department.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
The Computer Help Desk can assist with your newly purchased personal computer setup.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Request a shared mailbox (email inbox and calendar) for a University Department.
Request the creation of a new Top-Level Department Box folder or Box Hub.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.