My Recently Visited Services

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


Daily informational email digests that are sent to active faculty, staff, and students.


Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)


The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Special Interest mailing lists that allow members of a group to easily send messages to the entire group.


Integration Support Request for:
• New system integration
• Change to existing system integration
Not for problems/issues with existing integrations


UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.


Report a problem with Cable TV services on Campus.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Request service for connecting your computer to a department network printer.


Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.


This service is to request Access & Permission to an existing Enterprise Application.


Request for an approved app or add-in for Office 365 to be enabled for your account.


Request additional Box storage quota for an employee or department.


Servers used for research that are intended for lengthy calculations.


Request new Banner functionality, reports, or enhancements.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Request a temporary extension of a network account.


Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.


TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.


The TLC offers high-quality art printing using our Epson SureColor P7000 printer.


Request the addition/removal of one or more Co-Owners from a department Box folder.