My Recently Visited Services
Daily informational email digests that are sent to active faculty, staff, and students.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.