My Recently Visited Services

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Blackboard is a web-based tool for teaching, learning, and collaboration.


Request the addition/removal of one or more Co-Owners from a department Box folder.


Get support and find information on hardware in classrooms and public labs.


There are public printers available on campus for students


Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.


•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


Wired network access available in residence halls and administrative buildings on campus.


Get support and find information on software installed in classrooms and public labs.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


VPN

Secure access to networked resources from a remote (off-campus) location.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


TLC staff are always available to assist with anything from equipment setup to photo and video editing.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


Information about acquiring new Hardware on campus.