My Recently Visited Services
Request the creation of a new report in ROADS not found in the existing library of reports.
If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
All academic courses are added automatically in Blackboard once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.
Report a problem with your University provided Mobile Phone.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Servers used for research that are intended for lengthy calculations.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Request access or update permissions for the OnBase application.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.