My Recently Visited Services

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Request the creation of a new Top-Level Department Box folder or Box Hub.


Daily informational email digests that are sent to active faculty, staff, and students.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


Self-Service Change for network password.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


VR and AR training one-on-one and workshops available by appointment.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.


Need to Upgrade your Mac OS


The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.


Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.


This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


Request change of password for Mailing list for faculty, staff, and student use.


Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.


Student, Alumni, and Retiree email is hosted on Gmail.


Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.


Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.


Rental Devices are available for domestic and international travel.