My Recently Visited Services
Request for an approved app or add-in for Office 365 to be enabled for your account.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request a shared mailbox (email inbox and calendar) for a University Department.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Request External to the University Collaboration on non-departmental BOX files.
Blackboard is a web-based tool for teaching, learning, and collaboration.
Wired network access available in residence halls and administrative buildings on campus.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
The Computer Help Desk can assist with your newly purchased personal computer setup.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Rental Devices are available for domestic and international travel.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.