My Recently Visited Services
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Request the addition/removal of one or more Co-Owners from a department Box folder.
The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Wired network access available in residence halls and administrative buildings on campus.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.
All academic courses are added automatically in Canvas once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.
TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.