My Recently Visited Services
If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Requests for computer equipment to be moved from one location to another on campus.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Report a problem if you are having a telephone service issue with a university phone.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Get support for Data Recovery if you can not locate data on your computer.
Request the creation of a new Top-Level Department Box folder or Box Hub.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Activate network account to be able to access Network Resources.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History