My Recently Visited Services
Activate network account to be able to access Network Resources.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Request new subfolder below existing public folder for department use.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
TLC staff are always available to assist with anything from equipment setup to photo and video editing.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Report a problem if you are having a telephone service issue with a university phone.
• Employee Data Management: Assistance with maintaining employee records, including personal information, job details, and employment history. Support for managing
employee status changes such as promotions, transfers, and terminations.
• Recruitment and Onboarding
• Performance and Talent Management
• Benefits Administration
• Compliance and Auditing
• Self-Service Employee and Manager Tools
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
ROADS Architecting involves all the work to bring new data into ROADS from outside source systems.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
• General Ledger and Accounting (Includes Cash Management and Financial)
• Accounts Payable
• Procurement and Supplier Management
• Purchasing Card
• Grants Accounting
• Budget
Servers used for research that are intended for lengthy calculations.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request service for connecting your computer to a department network printer.
The University offers you the chance to purchase your University machine upon retirement.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.