My Recently Visited Services
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Get support and find information on hardware in classrooms and public labs.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Daily informational email digests that are sent to active faculty, staff, and students.
Get support for Data Recovery if you can not locate data on your computer.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.