My Recently Visited Services

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Request a Secondary Computer for departmental use.


Request the addition/removal of one or more Co-Owners from a department Box folder.


The Help Desk provides support for troubleshooting a variety of printer problems.


Request External to the University Collaboration on non-departmental BOX files.


Services related to OneCard outages.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Self-Service Change for network password.


The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Blackboard is a web-based tool for teaching, learning, and collaboration.


All academic courses are added automatically in Blackboard once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.