My Recently Visited Services

The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Self-Service Change for network password.


The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


Daily informational email digests that are sent to active faculty, staff, and students.


Request the creation of a new Top-Level Department Box folder or Box Hub.


A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.


CenturyLink conference cards can be requested for use by an individual or a department to use for conference calls where there are two or more individuals dialing in to a call.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Blackboard is a web-based tool for teaching, learning, and collaboration.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Request additional Box storage quota for an employee or department.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Student, Alumni, and Retiree email is hosted on Gmail.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


VPN

Secure access to networked resources from a remote (off-campus) location.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Get support and find information on software installed in classrooms and public labs.


Wired network access available in residence halls and administrative buildings on campus.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.