My Recently Visited Services

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

Student, Alumni, and Retiree email is hosted on Gmail.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Request a temporary extension of a network account.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Request for an approved app or add-in for Office 365 to be enabled for your account.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.

Secure access to networked resources from a remote (off-campus) location.

Request an affiliate account for public computer access.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

CenturyLink conference cards can be requested for use by an individual or a department to use for conference calls where there are two or more individuals dialing in to a call.

Daily informational email digests that are sent to active faculty, staff, and students.

Self-Service Change for network password.

Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.

Services related to OneCard outages.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

The Help Desk provides support for troubleshooting a variety of printer problems.