My Recently Visited Services
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.
Activate network account to be able to access Network Resources.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.
Request External to the University Collaboration on departmental Box files.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Get support for Data Recovery if you can not locate data on your computer.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.