My Recently Visited Services
The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Consultation requests for scholarship and research computing
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Get support for Data Recovery if you can not locate data on your computer.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Daily informational email digests that are sent to active faculty, staff, and students.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.