My Recently Visited Services

The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.


For use for traveling and when making a call to a blocked country.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.


There are public printers available on campus for students


Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.


Daily informational email digests that are sent to active faculty, staff, and students.


Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


VPN

Secure access to networked resources from a remote (off-campus) location.


Self-Service Change for network password.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


Institutional Effectiveness uses Anthology Course Evaluations for all 5 schools.


TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Request access for the Banner application.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.