My Recently Visited Services

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.


Information about acquiring new Hardware on campus.


Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


The University's Learning Management System (LMS). Canvas is used for course materials, assignment submissions, online discussions, reflective journaling, tests/quizzes, and posting grades.


TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Daily informational email digests that are sent to active faculty, staff, and students.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.


Request for an approved app or add-in for Office 365 to be enabled for your account.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Wired network access available in residence halls and administrative buildings on campus.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Request a temporary extension of a network account.


Servers used for research that are intended for lengthy calculations.


Activate network account to be able to access Network Resources.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.