My Recently Visited Services
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
Consultation requests for scholarship and research computing
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
Request the addition/removal of one or more Co-Owners from a department Box folder.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
TLC staff are always available to assist with anything from equipment setup to photo and video editing.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
VR and AR training one-on-one and workshops available by appointment.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History