My Recently Visited Services

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


Blackboard is a web-based tool for teaching, learning, and collaboration.


Request a temporary extension of a network account.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


VPN

Secure access to networked resources from a remote (off-campus) location.


TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.


Daily informational email digests that are sent to active faculty, staff, and students.


Request permissions to specific forms or reports within Bannerforms.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Activate network account to be able to access Network Resources.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Self-Service Change for network password.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


There are public printers available on campus for students