My Recently Visited Services

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Request additional Box storage quota for an employee or department.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Access to OnBase training videos available through Hyland Software.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).

The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.

Report issues with current Banner solution or ask questions related to current Banner solution.

Self-Service Change for network password.

If you have questions about which software we support.

The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.

Services related to OneCard outages.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Student, Alumni, and Retiree email is hosted on Gmail.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Need to Upgrade your Mac OS

MicroStrategy has an expansive course catalog of training courses available ( free and fee based). In addition there are countless number of free videos posted on youtube.

This service is to request Access & Permission to an existing Enterprise Application.

Learn how to request access to existing reports to the ROADS system.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Get support and find information on hardware in classrooms and public labs.

VR and AR training one-on-one and workshops available by appointment.

Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.