My Recently Visited Services

As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.

Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Self-Service Change for network password.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

Secure access to networked resources from a remote (off-campus) location.

The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.

Daily informational email digests that are sent to active faculty, staff, and students.

This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.

Blackboard is a web-based tool for teaching, learning, and collaboration.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Student, Alumni, and Retiree email is hosted on Gmail.

Request a shared mailbox (email inbox and calendar) for a University Department.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

Request an affiliate account for public computer access.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.

The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.

Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.