My Recently Visited Services
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
Request the creation of a new Top-Level Department Box folder or Box Hub.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Daily informational email digests that are sent to active faculty, staff, and students.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
For questions and requests regarding academic, administrative, general education, and Quality Enhancement Plan (QEP) assessment.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.
The Help Desk provides support for troubleshooting a variety of printer problems.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Requests for computer equipment to be moved from one location to another on campus.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up