My Recently Visited Services
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Activate network account to be able to access Network Resources.
Consultation requests for scholarship and research computing
Request additional Box storage quota for an employee or department.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
The Help Desk provides support for troubleshooting a variety of printer problems.
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Daily informational email digests that are sent to active faculty, staff, and students.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
Request the creation of a new Top-Level Department Box folder or Box Hub.
New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.