My Recently Visited Services
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Daily informational email digests that are sent to active faculty, staff, and students.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Request service for connecting your computer to a department network printer.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
Request new Banner functionality, reports, or enhancements.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.