My Recently Visited Services
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
CenturyLink conference cards can be requested for use by an individual or a department to use for conference calls where there are two or more individuals dialing in to a call.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Activate network account to be able to access Network Resources.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).