My Recently Visited Services

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Student, Alumni, and Retiree email is hosted on Gmail.

For use for traveling and when making a call to a blocked country.

Request installation of OnBase software or hardware.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Request a Secondary Computer for departmental use.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Wired network access available in residence halls and administrative buildings on campus.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues

Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.

•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.

The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.

The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.

• General Ledger and Accounting (Includes Cash Management and Financial)
• Accounts Payable
• Procurement and Supplier Management
• Purchasing Card
• Grants Accounting
• Budget

Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Request a shared mailbox (email inbox and calendar) for a University Department.

Secure access to networked resources from a remote (off-campus) location.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Get support and find information on software installed in classrooms and public labs.

Servers used for research that are intended for lengthy calculations.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.