My Recently Visited Services

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Wired network access available in residence halls and administrative buildings on campus.


VPN

Secure access to networked resources from a remote (off-campus) location.


Daily informational email digests that are sent to active faculty, staff, and students.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Faculty and Staff email is hosted on Microsoft O365.


Issues and Questions related to Blackboard.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Request a shared mailbox (email inbox and calendar) for a University Department.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Request service for connecting your computer to a department network printer.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


The University's Learning Management System (LMS). Canvas is used for course materials, assignment submissions, online discussions, reflective journaling, tests/quizzes, and posting grades.


Request External to the University Collaboration on departmental Box files.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.


Request a Secondary Computer for departmental use.


There are public printers available on campus for students


Information about acquiring new Hardware on campus.