My Recently Visited Services
Request new Banner functionality, reports, or enhancements.
•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
Request the creation of a new report in ROADS not found in the existing library of reports.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Request change of password for Mailing list for faculty, staff, and student use.
The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
This service is to request New or Updated Functionality (including within an existing enterprise application).
Request access or update permissions for the OnBase application.
Get support and find information on hardware in classrooms and public labs.
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.
Activate network account to be able to access Network Resources.
Request External to the University Collaboration on non-departmental BOX files.