My Recently Visited Services

Student, Alumni, and Retiree email is hosted on Gmail.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Request for an approved app or add-in for Office 365 to be enabled for your account.

Request an affiliate account for public computer access.

Request customized security training for your group or department.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.

Daily informational email digests that are sent to active faculty, staff, and students.

Information about acquiring new Hardware on campus.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

Services related to OneCard outages.

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

Request additional Box storage quota for an employee or department.

Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).

The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.