My Recently Visited Services
Daily informational email digests that are sent to active faculty, staff, and students.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.
Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
Servers used for research that are intended for lengthy calculations.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Requests for computer equipment to be moved from one location to another on campus.
Request a shared mailbox (email inbox and calendar) for a University Department.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Report a problem with Cable TV services on Campus.