My Recently Visited Services
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Daily informational email digests that are sent to active faculty, staff, and students.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
Get support for Data Recovery if you can not locate data on your computer.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
VR and AR training one-on-one and workshops available by appointment.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Blackboard is a web-based tool for teaching, learning, and collaboration.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
Request a shared mailbox (email inbox and calendar) for a University Department.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.