My Recently Visited Services

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Student, Alumni, and Retiree email is hosted on Gmail.


VPN

Secure access to networked resources from a remote (off-campus) location.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Daily informational email digests that are sent to active faculty, staff, and students.


Self-Service Change for network password.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


Information about acquiring new Hardware on campus.


Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.


Blackboard is a web-based tool for teaching, learning, and collaboration.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Activate network account to be able to access Network Resources.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.


Requests for computer equipment to be moved from one location to another on campus.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.