My Recently Visited Services
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
The University offers you the chance to purchase your University machine upon retirement.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Daily informational email digests that are sent to active faculty, staff, and students.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Requests for computer equipment to be moved from one location to another on campus.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.