My Recently Visited Services
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
All academic courses are added automatically in Blackboard once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
Request External to the University Collaboration on departmental Box files.
The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Request the creation of a new Top-Level Department Box folder or Box Hub.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.