My Recently Visited Services
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request a shared mailbox (email inbox and calendar) for a University Department.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Activate network account to be able to access Network Resources.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
TLC staff are always available to assist with anything from equipment setup to photo and video editing.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Daily informational email digests that are sent to active faculty, staff, and students.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Wired network access available in residence halls and administrative buildings on campus.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.