My Recently Visited Services

Faculty and Staff email is hosted on Microsoft O365.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Request External to the University Collaboration on departmental Box files.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.

Secure access to networked resources from a remote (off-campus) location.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.

Student, Alumni, and Retiree email is hosted on Gmail.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)

Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

Services related to OneCard outages.

Self-Service Change for network password.

Requesting a New, Move or Change of a device.

All academic courses are added automatically in Blackboard once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.

All academic courses are added automatically in Canvas once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.

Request a shared mailbox (email inbox and calendar) for a University Department.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.

Report a problem with your University provided Mobile Phone.

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.