My Recently Visited Services
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Consultation requests for scholarship and research computing
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
TLC staff are always available to assist with anything from equipment setup to photo and video editing.
Daily informational email digests that are sent to active faculty, staff, and students.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
All academic courses are added automatically in Canvas once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error