My Recently Visited Services

Issues and Questions related to Blackboard.

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Report an issue with sending or receiving emails.

TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Secure access to networked resources from a remote (off-campus) location.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

TLC staff are always available to assist with anything from equipment setup to photo and video editing.

Activate network account to be able to access Network Resources.

Request External to the University Collaboration on departmental Box files.

Wired network access available in residence halls and administrative buildings on campus.

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

For use for traveling and when making a call to a blocked country.

Request the addition/removal of one or more Co-Owners from a department Box folder.

Request External to the University Collaboration on non-departmental BOX files.

Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.

The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.

As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Request change of password for Mailing list for faculty, staff, and student use.