My Recently Visited Services

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


VPN

Secure access to networked resources from a remote (off-campus) location.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


Student, Alumni, and Retiree email is hosted on Gmail.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Request External to the University Collaboration on non-departmental BOX files.


Daily informational email digests that are sent to active faculty, staff, and students.


Request additional Box storage quota for an employee or department.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Get support and find information on hardware in classrooms and public labs.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Wired network access available in residence halls and administrative buildings on campus.


Self-Service Change for network password.


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


Faculty and Staff email is hosted on Microsoft O365.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.