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Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.

Wired network access available in residence halls and administrative buildings on campus.

The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.

Information regarding the type of processes that would be considered for an OnBase project.


All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Learn how to request access to existing reports to the ROADS system.

UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.

Request new Banner functionality, reports, or enhancements.

Issues and Questions related to the Technology Learning Center.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Report issues with current Banner solution or ask questions related to current Banner solution.

Get support and find information on hardware in classrooms and public labs.

ROADS Architecting involves all the work to bring new data into ROADS from outside source systems.

Report a problem with your University provided Mobile Phone.

Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.

TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.

Request Training on how to use the with the classroom technology or multimedia equipment available on campus.

TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.

Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.

Request change of password for Mailing list for faculty, staff, and student use.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

Request customized security training for your group or department.