My Recently Visited Services

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

Request new functionality or a modification to existing OnBase functionality.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Secure access to networked resources from a remote (off-campus) location.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Activate network account to be able to access Network Resources.

Student, Alumni, and Retiree email is hosted on Gmail.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Daily informational email digests that are sent to active faculty, staff, and students.

Request a shared mailbox (email inbox and calendar) for a University Department.

Self-Service Change for network password.

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Issues and Questions related to Blackboard.

Information about acquiring new Hardware on campus.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.