My Recently Visited Services

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Daily informational email digests that are sent to active faculty, staff, and students.

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

Request for an approved app or add-in for Office 365 to be enabled for your account.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Student, Alumni, and Retiree email is hosted on Gmail.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.

Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.

Request a shared mailbox (email inbox and calendar) for a University Department.

Requesting a New, Move or Change of a device.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.

Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.

Activate network account to be able to access Network Resources.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

Request an affiliate account for public computer access.

•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Secure access to networked resources from a remote (off-campus) location.

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.