My Recently Visited Services
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
The Help Desk provides support for troubleshooting a variety of printer problems.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Daily informational email digests that are sent to active faculty, staff, and students.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Servers used for research that are intended for lengthy calculations.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.