My Recently Visited Services
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Request External to the University Collaboration on departmental Box files.
Request additional Box storage quota for an employee or department.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Daily informational email digests that are sent to active faculty, staff, and students.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up