My Recently Visited Services
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Activate network account to be able to access Network Resources.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Request the addition/removal of one or more Co-Owners from a department Box folder.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)