My Recently Visited Services

Report an issue with sending or receiving emails.

The Workday Org Hierarchy Issue Ticket Form allows employees to report issues related to Workday's organizational structure.

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Request a shared mailbox (email inbox and calendar) for a University Department.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

Activate network account to be able to access Network Resources.

Self-Service Change for network password.

VR and AR training one-on-one and workshops available by appointment.

Blackboard is a web-based tool for teaching, learning, and collaboration.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

MicroStrategy has an expansive course catalog of training courses available ( free and fee based). In addition there are countless number of free videos posted on youtube.

A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.

Request additional Box storage quota for an employee or department.

Request customized security training for your group or department.

Information about acquiring new Hardware on campus.

The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.

For questions and requests regarding academic, administrative, general education, and Quality Enhancement Plan (QEP) assessment.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.