My Recently Visited Services
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Blackboard is a web-based tool for teaching, learning, and collaboration.
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Daily informational email digests that are sent to active faculty, staff, and students.
Activate network account to be able to access Network Resources.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The Computer Help Desk can assist with your newly purchased personal computer setup.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.