My Recently Visited Services

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Use to request SpiderAI technical support.


Blackboard is a web-based tool for teaching, learning, and collaboration.


Issues and Questions related to Canvas.


Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


VPN

Secure access to networked resources from a remote (off-campus) location.


Student, Alumni, and Retiree email is hosted on Gmail.


Request External to the University Collaboration on non-departmental BOX files.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


The University offers you the chance to purchase your University machine upon retirement.


Rental Devices are available for domestic and international travel.


Issues and Questions related to Blackboard.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


Request a Secondary Computer for departmental use.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Self-Service Change for network password.


Request External to the University Collaboration on departmental Box files.


Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.


Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.