My Recently Visited Services
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request additional Box storage quota for an employee or department.
New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Request the addition/removal of one or more Co-Owners from a department Box folder.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.
Request for an approved app or add-in for Office 365 to be enabled for your account.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Request change of password for Mailing list for faculty, staff, and student use.
Activate network account to be able to access Network Resources.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Request External to the University Collaboration on non-departmental BOX files.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error