My Recently Visited Services
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
The Workday Org Hierarchy Issue Ticket Form allows employees to report issues related to Workday's organizational structure.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
Request service for connecting your computer to a department network printer.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
VR and AR training one-on-one and workshops available by appointment.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
Servers used for research that are intended for lengthy calculations.
Daily informational email digests that are sent to active faculty, staff, and students.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Activate network account to be able to access Network Resources.
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
• General Ledger and Accounting (Includes Cash Management and Financial)
• Accounts Payable
• Procurement and Supplier Management
• Purchasing Card
• Grants Accounting
• Budget