My Recently Visited Services

The Help Desk provides assistance for remediating virus or malware infections on computers and phones.

Request the addition/removal of one or more Co-Owners from a department Box folder.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Issues and Questions related to Canvas.

There are public printers available on campus for students

The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Request the creation of a new Top-Level Department Box folder or Box Hub.

• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.

Servers used for research that are intended for lengthy calculations.

Request for an approved app or add-in for Office 365 to be enabled for your account.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Request customized security training for your group or department.

Activate network account to be able to access Network Resources.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Request an affiliate account for public computer access.

VR and AR training one-on-one and workshops available by appointment.