My Recently Visited Services
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
Daily informational email digests that are sent to active faculty, staff, and students.
Blackboard is a web-based tool for teaching, learning, and collaboration.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Request additional Box storage quota for an employee or department.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Get support and find information on software installed in classrooms and public labs.
Wired network access available in residence halls and administrative buildings on campus.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.
•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.