My Recently Visited Services

• General Ledger and Accounting (Includes Cash Management and Financial)
• Accounts Payable
• Procurement and Supplier Management
• Purchasing Card
• Grants Accounting
• Budget

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Issues and Questions related to Blackboard.

Request the addition/removal of one or more Co-Owners from a department Box folder.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.

Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.

The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

Request a temporary extension of a network account.

Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.

Request access for the Banner application.

The University offers you the chance to purchase your University machine upon retirement.

Secure access to networked resources from a remote (off-campus) location.

Daily informational email digests that are sent to active faculty, staff, and students.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Request a shared mailbox (email inbox and calendar) for a University Department.

•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions

Student, Alumni, and Retiree email is hosted on Gmail.

The Help Desk provides assistance for remediating virus or malware infections on computers and phones.

The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.