My Recently Visited Services
Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.
Request data and/or analysis in support of university planning, decision-making, assessment, and continuous improvement in alignment with a university's mission, goals, and accreditation requirements.
• Payroll Processing
• Tax Management
• Payroll Reporting and Analytics
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
Integration Support Request for:
• New system integration
• Change to existing system integration
Not for problems/issues with existing integrations
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Get support for Data Recovery if you can not locate data on your computer.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.
• Workday Clock In/Out Issue
• Assists users who are experiencing problems entering or submitting their time in Workday.
• Incorrect Time Entry: Report inaccuracies in recorded hours.
• Missing Time Entry: Notify of any hours that were not recorded.
• Time Entry Not Approved: Request assistance with entries that remain unapproved.
• Overtime Not Calculated: Address concerns regarding uncalculated overtime pay.
• Holiday Pay Not Applied: Report issues with holiday pay not being applied.
• System Error/Technical Issue: Report technical issues affecting time entry.
• Other: Specify any additional time entry-related issues.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request service for connecting your computer to a department network printer.
IS tracks all software/applications that are used by campus users. Register a new application here.
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.