My Recently Visited Services
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Blackboard is a web-based tool for teaching, learning, and collaboration.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
The University offers you the chance to purchase your University machine upon retirement.
Request External to the University Collaboration on departmental Box files.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Rental Devices are available for domestic and international travel.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.
Request a shared mailbox (email inbox and calendar) for a University Department.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.