My Recently Visited Services
Request the creation of a new Top-Level Department Box folder or Box Hub.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Blackboard is a web-based tool for teaching, learning, and collaboration.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Request External to the University Collaboration on departmental Box files.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Activate network account to be able to access Network Resources.
Servers used for research that are intended for lengthy calculations.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Daily informational email digests that are sent to active faculty, staff, and students.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.