My Recently Visited Services

Learn how to request access to existing reports to the ROADS system.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

Use to request SpiderAI technical support.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

Student, Alumni, and Retiree email is hosted on Gmail.

UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

The University offers you the chance to purchase your University machine upon retirement.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

Wired network access available in residence halls and administrative buildings on campus.

Get support and find information on software installed in classrooms and public labs.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Secure access to networked resources from a remote (off-campus) location.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues

Request an affiliate account for public computer access.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.