My Recently Visited Services
Wired network access available in residence halls and administrative buildings on campus.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Daily informational email digests that are sent to active faculty, staff, and students.
Request the creation of a new Top-Level Department Box folder or Box Hub.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
• Employee Data Management: Assistance with maintaining employee records, including personal information, job details, and employment history. Support for managing
employee status changes such as promotions, transfers, and terminations.
• Recruitment and Onboarding
• Performance and Talent Management
• Benefits Administration
• Compliance and Auditing
• Self-Service Employee and Manager Tools
Request a shared mailbox (email inbox and calendar) for a University Department.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Institutional Effectiveness uses Qualtrics CoreXM for our in-house surveys, and we have an enterprise license that gives UR faculty, staff and students free access to the survey platform.
Request new Banner functionality, reports, or enhancements.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Request installation of OnBase software or hardware.
Information regarding the type of processes that would be considered for an OnBase project.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
Request data and/or analysis in support of university planning, decision-making, assessment, and continuous improvement in alignment with a university's mission, goals, and accreditation requirements.
Request change of password for Mailing list for faculty, staff, and student use.