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Request installation of OnBase software or hardware.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Daily informational email digests that are sent to active faculty, staff, and students.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Request the creation of a new Top-Level Department Box folder or Box Hub.
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Request a shared mailbox (email inbox and calendar) for a University Department.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.