My Recently Visited Services

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Report issues with current OnBase solution or ask questions related to current OnBase solution.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


This service is to request Access & Permission to an existing Enterprise Application.


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.


This service is to request New or Updated Functionality (including within an existing enterprise application).


Student, Alumni, and Retiree email is hosted on Gmail.


Need to Upgrade your Mac OS


TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.


If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.


Request installation of OnBase software or hardware.


Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues


Issues and Questions related to Blackboard.


Servers used for research that are intended for lengthy calculations.


Request Change of Manager for Mailing Lists for faculty, staff, and student use.


Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.


The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.


Report a problem with Cable TV services on Campus.


Report a problem with your University provided Mobile Phone.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.


All academic courses are added automatically in Blackboard once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.