My Recently Visited Services
Request External to the University Collaboration on departmental Box files.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Daily informational email digests that are sent to active faculty, staff, and students.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.
Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.
•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.
International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Rental Devices are available for domestic and international travel.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Request installation of OnBase software or hardware.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
Get support for Data Recovery if you can not locate data on your computer.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.