My Recently Visited Services
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The Help Desk provides support for troubleshooting a variety of printer problems.
Activate network account to be able to access Network Resources.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Consultation requests for scholarship and research computing
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Request the addition/removal of one or more Co-Owners from a department Box folder.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Request External to the University Collaboration on departmental Box files.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Request service for connecting your computer to a department network printer.
Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.