My Recently Visited Services

• Employee Data Management: Assistance with maintaining employee records, including personal information, job details, and employment history. Support for managing
employee status changes such as promotions, transfers, and terminations.
• Recruitment and Onboarding
• Performance and Talent Management
• Benefits Administration
• Compliance and Auditing
• Self-Service Employee and Manager Tools


Request Change of Manager for Mailing Lists for faculty, staff, and student use.


Request change of password for Mailing list for faculty, staff, and student use.


Get support for Data Recovery if you can not locate data on your computer.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Request access or update permissions for the OnBase application.


Request data and/or analysis in support of university planning, decision-making, assessment, and continuous improvement in alignment with a university's mission, goals, and accreditation requirements.


ROADS Architecting involves all the work to bring new data into ROADS from outside source systems.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.


Request access for the Banner application.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Request for an approved app or add-in for Office 365 to be enabled for your account.


Request new subfolder below existing public folder for department use.


This service is to report a problem with an existing enterprise application.


Request the addition/removal of one or more Co-Owners from a department Box folder.


Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.


This service is to request New or Updated Functionality (including within an existing enterprise application).


Request External to the University Collaboration on non-departmental BOX files.


TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.