My Recently Visited Services
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
CenturyLink conference cards can be requested for use by an individual or a department to use for conference calls where there are two or more individuals dialing in to a call.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.
If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.
ROADS Architecting involves all the work to bring new data into ROADS from outside source systems.
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue.
To report a new issue or request a service, please search the Service Catalog for the appropriate service.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Report a problem if you are having a telephone service issue with a university phone.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
•This service helps managers who are not receiving approval requests in Workday for tasks such as job changes, time-off requests, expense approvals, or performance reviews.
• Workday Clock In/Out Issue
• Assists users who are experiencing problems entering or submitting their time in Workday.
• Incorrect Time Entry: Report inaccuracies in recorded hours.
• Missing Time Entry: Notify of any hours that were not recorded.
• Time Entry Not Approved: Request assistance with entries that remain unapproved.
• Overtime Not Calculated: Address concerns regarding uncalculated overtime pay.
• Holiday Pay Not Applied: Report issues with holiday pay not being applied.
• System Error/Technical Issue: Report technical issues affecting time entry.
• Other: Specify any additional time entry-related issues.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
Request access or update permissions for the OnBase application.