My Recently Visited Services
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Daily informational email digests that are sent to active faculty, staff, and students.
Activate network account to be able to access Network Resources.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request a shared mailbox (email inbox and calendar) for a University Department.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
Request new functionality or a modification to existing OnBase functionality.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.