My Recently Visited Services

Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


Faculty and Staff email is hosted on Microsoft O365.


Daily informational email digests that are sent to active faculty, staff, and students.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


Use to request SpiderAI technical support.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Request a shared mailbox (email inbox and calendar) for a University Department.


Consultation requests for scholarship and research computing


Requests for computer equipment to be moved from one location to another on campus.


Request an affiliate account for public computer access.


VPN

Secure access to networked resources from a remote (off-campus) location.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.