My Recently Visited Services
TLC staff are always available to assist with anything from equipment setup to photo and video editing.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Request additional Box storage quota for an employee or department.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
CenturyLink conference cards can be requested for use by an individual or a department to use for conference calls where there are two or more individuals dialing in to a call.
Report a problem with Cable TV services on Campus.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Requests for computer equipment to be moved from one location to another on campus.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Consultation requests for scholarship and research computing