My Recently Visited Services
Request the addition/removal of one or more Co-Owners from a department Box folder.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
• Workday Clock In/Out Issue
• Assists users who are experiencing problems entering or submitting their time in Workday.
• Incorrect Time Entry: Report inaccuracies in recorded hours.
• Missing Time Entry: Notify of any hours that were not recorded.
• Time Entry Not Approved: Request assistance with entries that remain unapproved.
• Overtime Not Calculated: Address concerns regarding uncalculated overtime pay.
• Holiday Pay Not Applied: Report issues with holiday pay not being applied.
• System Error/Technical Issue: Report technical issues affecting time entry.
• Other: Specify any additional time entry-related issues.
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Activate network account to be able to access Network Resources.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Wired network access available in residence halls and administrative buildings on campus.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Report a problem if you are having a telephone service issue with a university phone.
Get support for Data Recovery if you can not locate data on your computer.
•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.
Daily informational email digests that are sent to active faculty, staff, and students.