My Recently Visited Services

VR and AR training one-on-one and workshops available by appointment.


Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.


TLC staff are always available to assist with anything from equipment setup to photo and video editing.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.


Faculty and Staff email is hosted on Microsoft O365.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.


Activate network account to be able to access Network Resources.


Daily informational email digests that are sent to active faculty, staff, and students.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


Self-Service Change for network password.


The Help Desk provides support for troubleshooting a variety of printer problems.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


There are public printers available on campus for students


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error