My Recently Visited Services
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Request External to the University Collaboration on non-departmental BOX files.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Blackboard is a web-based tool for teaching, learning, and collaboration.
Request External to the University Collaboration on departmental Box files.
Request additional Box storage quota for an employee or department.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
CenturyLink conference cards can be requested for use by an individual or a department to use for conference calls where there are two or more individuals dialing in to a call.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Activate network account to be able to access Network Resources.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.