My Recently Visited Services

Self-Service Change for network password.


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.


Request a Secondary Computer for departmental use.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Get support for Data Recovery if you can not locate data on your computer.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Request service for connecting your computer to a department network printer.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


For use for traveling and when making a call to a blocked country.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Daily informational email digests that are sent to active faculty, staff, and students.


Information about acquiring new Hardware on campus.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.


Activate network account to be able to access Network Resources.


Request a temporary extension of a network account.


Servers used for research that are intended for lengthy calculations.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.