My Recently Visited Services

Request for an approved app or add-in for Office 365 to be enabled for your account.


Daily informational email digests that are sent to active faculty, staff, and students.


Information about acquiring new Hardware on campus.


Report issues with current OnBase solution or ask questions related to current OnBase solution.


The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Student, Alumni, and Retiree email is hosted on Gmail.


Self-Service Change for network password.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Report issues with current Banner solution or ask questions related to current Banner solution.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Blackboard is a web-based tool for teaching, learning, and collaboration.


Special Interest mailing lists that allow members of a group to easily send messages to the entire group.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


VPN

Secure access to networked resources from a remote (off-campus) location.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


Activate network account to be able to access Network Resources.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up