My Recently Visited Services
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Request External to the University Collaboration on non-departmental BOX files.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
TLC staff are always available to assist with anything from equipment setup to photo and video editing.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Request for an approved app or add-in for Office 365 to be enabled for your account.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request service for connecting your computer to a department network printer.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.