My Recently Visited Services
Request External to the University Collaboration on non-departmental BOX files.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
All academic courses are added automatically in Canvas once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Request additional Box storage quota for an employee or department.
Request External to the University Collaboration on departmental Box files.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Request the creation of a new Top-Level Department Box folder or Box Hub.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Activate network account to be able to access Network Resources.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.