Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Faculty and Staff email is hosted on Microsoft O365.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Request new functionality or a modification to existing OnBase functionality.
LastPass Enterprise accounts are available for Faculty and Staff as a password manager for University related credentials.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Request the addition/removal of one or more Co-Owners from a department Box folder.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
Issues and Questions related to the Technology Learning Center.
Request service for connecting your computer to a department network printer.
Microsoft Office 365 ProPlus is available for all active faculty, staff, and students to download on up to 5 personal devices.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Student, Alumni, and Retiree email is hosted on Gmail.
Report a problem with Cable TV services on Campus.
EC500 is a feature in the phone system where you can program your office phone and cell phone to ring at the same time.
Self-Service Change for network password.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request installation of OnBase software or hardware.
Request new Banner functionality, reports, or enhancements.