My Recently Visited Services
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Daily informational email digests that are sent to active faculty, staff, and students.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Request External to the University Collaboration on non-departmental BOX files.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Get support for Data Recovery if you can not locate data on your computer.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.