My Recently Visited Services
Daily informational email digests that are sent to active faculty, staff, and students.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Request External to the University Collaboration on departmental Box files.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Request the addition/removal of one or more Co-Owners from a department Box folder.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.