My Recently Visited Services

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Activate network account to be able to access Network Resources.

TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.

Request a Secondary Computer for departmental use.

The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Information about acquiring new Hardware on campus.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Requests for computer equipment to be moved from one location to another on campus.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.

Requesting a New, Move or Change of a device.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

Student, Alumni, and Retiree email is hosted on Gmail.

Request an affiliate account for public computer access.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.

Secure access to networked resources from a remote (off-campus) location.