My Recently Visited Services

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Student, Alumni, and Retiree email is hosted on Gmail.

There are public printers available on campus for students

Request External to the University Collaboration on non-departmental BOX files.

Request the creation of a new Top-Level Department Box folder or Box Hub.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Self-Service Change for network password.

Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.

Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

Secure access to networked resources from a remote (off-campus) location.

Request External to the University Collaboration on departmental Box files.

• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.

Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.

The University's Learning Management System (LMS). Canvas is used for course materials, assignment submissions, online discussions, reflective journaling, tests/quizzes, and posting grades.

The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.