My Recently Visited Services

Student, Alumni, and Retiree email is hosted on Gmail.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

Issues and Questions related to Blackboard.

Daily informational email digests that are sent to active faculty, staff, and students.

TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Secure access to networked resources from a remote (off-campus) location.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Self-Service Change for network password.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Blackboard is a web-based tool for teaching, learning, and collaboration.

Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.

The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.

Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.

There are public printers available on campus for students

Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.