My Recently Visited Services

Student, Alumni, and Retiree email is hosted on Gmail.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


Request an affiliate account for public computer access.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Self-Service Change for network password.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


Faculty and Staff email is hosted on Microsoft O365.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Issues and Questions related to Blackboard.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.


VPN

Secure access to networked resources from a remote (off-campus) location.


The Computer Help Desk can assist with your newly purchased personal computer setup.


Get support for Data Recovery if you can not locate data on your computer.


Activate network account to be able to access Network Resources.


Report a problem with Cable TV services on Campus.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.


Need to Upgrade your Mac OS


The Help Desk provides support for troubleshooting a variety of printer problems.


Request the creation of a new Top-Level Department Box folder or Box Hub.