My Recently Visited Services
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Daily informational email digests that are sent to active faculty, staff, and students.
This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.
Request the creation of a new Top-Level Department Box folder or Box Hub.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Request the addition/removal of one or more Co-Owners from a department Box folder.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.