My Recently Visited Services
Daily informational email digests that are sent to active faculty, staff, and students.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
The Help Desk provides support for troubleshooting a variety of printer problems.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request for an approved app or add-in for Office 365 to be enabled for your account.
This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
The Law School Tech Services desk has loaner laptops available for checkout to Law School Faculty, Staff, and Students.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.