My Recently Visited Services

Blackboard is a web-based tool for teaching, learning, and collaboration.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


Student, Alumni, and Retiree email is hosted on Gmail.


Activate network account to be able to access Network Resources.


The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.


Wired network access available in residence halls and administrative buildings on campus.


Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Self-Service Change for network password.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


Faculty and Staff email is hosted on Microsoft O365.


TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.


VPN

Secure access to networked resources from a remote (off-campus) location.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


Request an affiliate account for public computer access.


The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.


Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Report a problem with your University provided Mobile Phone.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error