My Recently Visited Services

Self-Service Change for network password.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.


Request additional Box storage quota for an employee or department.


VPN

Secure access to networked resources from a remote (off-campus) location.


Daily informational email digests that are sent to active faculty, staff, and students.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Student, Alumni, and Retiree email is hosted on Gmail.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Special Interest mailing lists that allow members of a group to easily send messages to the entire group.


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.


Activate network account to be able to access Network Resources.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Information regarding the type of processes that would be considered for an OnBase project.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Request a Secondary Computer for departmental use.


If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.


Need to Upgrade your Mac OS


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.