My Recently Visited Services

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


VPN

Secure access to networked resources from a remote (off-campus) location.


Daily informational email digests that are sent to active faculty, staff, and students.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Get support and find information on software installed in classrooms and public labs.


International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.


The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.


Servers used for research that are intended for lengthy calculations.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


Special Interest mailing lists that allow members of a group to easily send messages to the entire group.


Student, Alumni, and Retiree email is hosted on Gmail.


Blackboard is a web-based tool for teaching, learning, and collaboration.


Request access for the Banner application.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


IS tracks all software/applications that are used by campus users. Register a new application here.


• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Requesting a New, Move or Change of a device.


There are public printers available on campus for students


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.