My Recently Visited Services

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Daily informational email digests that are sent to active faculty, staff, and students.

The Help Desk provides assistance for remediating virus or malware infections on computers and phones.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Secure access to networked resources from a remote (off-campus) location.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Student, Alumni, and Retiree email is hosted on Gmail.

Blackboard is a web-based tool for teaching, learning, and collaboration.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.

Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.

Faculty and Staff email is hosted on Microsoft O365.

Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.

Request Change of Manager for Mailing Lists for faculty, staff, and student use.

A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.

Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.

Request change of password for Mailing list for faculty, staff, and student use.