My Recently Visited Services
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Request the creation of a new Top-Level Department Box folder or Box Hub.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Request External to the University Collaboration on departmental Box files.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
Request the addition/removal of one or more Co-Owners from a department Box folder.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.