My Recently Visited Services
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Activate network account to be able to access Network Resources.
Get support and find information on hardware in classrooms and public labs.
The Computer Help Desk can assist with your newly purchased personal computer setup.
The University offers you the chance to purchase your University machine upon retirement.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Requests for computer equipment to be moved from one location to another on campus.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Daily informational email digests that are sent to active faculty, staff, and students.