My Recently Visited Services
Request additional Box storage quota for an employee or department.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
Daily informational email digests that are sent to active faculty, staff, and students.
Report a problem if you are having a telephone service issue with a university phone.
Activate network account to be able to access Network Resources.
Get support for Data Recovery if you can not locate data on your computer.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
IS tracks all software/applications that are used by campus users. Register a new application here.
Blackboard is a web-based tool for teaching, learning, and collaboration.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
For use for traveling and when making a call to a blocked country.
Rental Devices are available for domestic and international travel.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.