My Recently Visited Services
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
The Help Desk provides support for troubleshooting a variety of printer problems.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Requests for computer equipment to be moved from one location to another on campus.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Request installation of OnBase software or hardware.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Request External to the University Collaboration on non-departmental BOX files.
Daily informational email digests that are sent to active faculty, staff, and students.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.