My Recently Visited Services
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
IS tracks all software/applications that are used by campus users. Register a new application here.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Servers used for research that are intended for lengthy calculations.
Request access or update permissions for the OnBase application.
Request service for connecting your computer to a department network printer.
As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.
If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.
New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.
Consultation requests for scholarship and research computing
For use for traveling and when making a call to a blocked country.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Report issues with current OnBase solution or ask questions related to current OnBase solution.
Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)
Report a problem with your University provided Mobile Phone.