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Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Daily informational email digests that are sent to active faculty, staff, and students.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Request a shared mailbox (email inbox and calendar) for a University Department.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.