My Recently Visited Services

Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


There are public printers available on campus for students


Daily informational email digests that are sent to active faculty, staff, and students.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Request service for connecting your computer to a department network printer.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


VPN

Secure access to networked resources from a remote (off-campus) location.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Request a shared mailbox (email inbox and calendar) for a University Department.


Consultation requests for scholarship and research computing


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Request for an approved app or add-in for Office 365 to be enabled for your account.


Request an affiliate account for public computer access.