My Recently Visited Services

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


Request additional Box storage quota for an employee or department.


VPN

Secure access to networked resources from a remote (off-campus) location.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


Blackboard is a web-based tool for teaching, learning, and collaboration.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Use to request SpiderAI technical support.


Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Report a problem with Cable TV services on Campus.


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.


The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.


Student, Alumni, and Retiree email is hosted on Gmail.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Self-Service Change for network password.


The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.


Get support and find information on hardware in classrooms and public labs.


TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.