My Recently Visited Services
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Activate network account to be able to access Network Resources.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Servers used for research that are intended for lengthy calculations.
All academic courses are added automatically in Canvas once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
Request External to the University Collaboration on departmental Box files.
Request for an approved app or add-in for Office 365 to be enabled for your account.
WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.
As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Request additional Box storage quota for an employee or department.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.