My Recently Visited Services
All academic courses are added automatically in Blackboard once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
Request External to the University Collaboration on departmental Box files.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request for an approved app or add-in for Office 365 to be enabled for your account.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Activate network account to be able to access Network Resources.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.