My Recently Visited Services
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
• General Ledger and Accounting (Includes Cash Management and Financial)
• Accounts Payable
• Procurement and Supplier Management
• Purchasing Card
• Grants Accounting
• Budget
Daily informational email digests that are sent to active faculty, staff, and students.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
• How-to Questions: Requests for guidance on using specific features of Workday, such as running a report, submitting timesheets, or updating personal information.
• Training Requests: Requests for formal training sessions or materials on Workday usage.
Institutional Effectiveness uses Qualtrics CoreXM for our in-house surveys, and we have an enterprise license that gives UR faculty, staff and students free access to the survey platform.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Integration Support Request for:
• New Workday integration
• Change to existing Workday integration
Not for problems/issues with existing integrations
Request the creation of a new Top-Level Department Box folder or Box Hub.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
•This service helps managers who are not receiving approval requests in Workday for tasks such as job changes, time-off requests, expense approvals, or performance reviews.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Learn how to request access to existing reports to the ROADS system.
ROADS Architecting involves all the work to bring new data into ROADS from outside source systems.