My Recently Visited Services

Issues and Questions related to Blackboard.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Daily informational email digests that are sent to active faculty, staff, and students.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Request a Secondary Computer for departmental use.


• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Information about acquiring new Hardware on campus.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


Use to request SpiderAI technical support.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.


The University's Learning Management System (LMS). Canvas is used for course materials, assignment submissions, online discussions, reflective journaling, tests/quizzes, and posting grades.


VPN

Secure access to networked resources from a remote (off-campus) location.


Request External to the University Collaboration on non-departmental BOX files.


Request an affiliate account for public computer access.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


The TLC offers high-quality art printing using our Epson SureColor P7000 printer.


The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.


Activate network account to be able to access Network Resources.