My Recently Visited Services

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

The University offers you the chance to purchase your University machine upon retirement.

There are public printers available on campus for students

A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.

Student, Alumni, and Retiree email is hosted on Gmail.

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.

Requesting a New, Move or Change of a device.

Institutional Effectiveness uses Anthology Course Evaluations for all 5 schools.

Secure access to networked resources from a remote (off-campus) location.

Issues and Questions related to Blackboard.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.

Information about acquiring new Hardware on campus.

Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.

• General Ledger and Accounting (Includes Cash Management and Financial)
• Accounts Payable
• Procurement and Supplier Management
• Purchasing Card
• Grants Accounting
• Budget

Wired network access available in residence halls and administrative buildings on campus.

This service is to report a problem with an existing enterprise application.

•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.

Request an affiliate account for public computer access.

Request installation of OnBase software or hardware.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

Blackboard is a web-based tool for teaching, learning, and collaboration.

The Workday Org Hierarchy Issue Ticket Form allows employees to report issues related to Workday's organizational structure.

Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.

The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.