My Recently Visited Services

Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.


The Help Desk provides assistance for remediating virus or malware infections on computers and phones.


Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Issues and Questions related to Blackboard.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.


Request the addition/removal of one or more Co-Owners from a department Box folder.


The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.


The University offers you the chance to purchase your University machine upon retirement.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Request a shared mailbox (email inbox and calendar) for a University Department.


Consultation requests for scholarship and research computing


Request for an approved app or add-in for Office 365 to be enabled for your account.


Request an affiliate account for public computer access.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Request External to the University Collaboration on departmental Box files.


Daily informational email digests that are sent to active faculty, staff, and students.