My Recently Visited Services

Activate network account to be able to access Network Resources.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


Use to request SpiderAI technical support.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Self-Service Change for network password.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Daily informational email digests that are sent to active faculty, staff, and students.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


Student, Alumni, and Retiree email is hosted on Gmail.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Report a problem with Cable TV services on Campus.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.


Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.


Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.


Report a problem with your University provided Mobile Phone.


Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error