My Recently Visited Services
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Request additional Box storage quota for an employee or department.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.
Daily informational email digests that are sent to active faculty, staff, and students.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Request a shared mailbox (email inbox and calendar) for a University Department.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training