My Recently Visited Services

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Request a shared mailbox (email inbox and calendar) for a University Department.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


Learn how to request access to existing reports to the ROADS system.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


The Help Desk provides assistance for remediating virus or malware infections on computers and phones.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Request a Secondary Computer for departmental use.


Request External to the University Collaboration on departmental Box files.


Request the creation of a new Top-Level Department Box folder or Box Hub.


The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.


Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


Requesting a New, Move or Change of a device.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


Need to Upgrade your Mac OS


The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.