My Recently Visited Services
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Request the addition/removal of one or more Co-Owners from a department Box folder.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
Request a shared mailbox (email inbox and calendar) for a University Department.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.