My Recently Visited Services
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.
Request the creation of a new Top-Level Department Box folder or Box Hub.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Wired network access available in residence halls and administrative buildings on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Request External to the University Collaboration on departmental Box files.
Activate network account to be able to access Network Resources.
Request the addition/removal of one or more Co-Owners from a department Box folder.
The University's Learning Management System (LMS). Canvas is used for course materials, assignment submissions, online discussions, reflective journaling, tests/quizzes, and posting grades.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.