My Recently Visited Services
Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.
The University offers you the chance to purchase your University machine upon retirement.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Wired network access available in residence halls and administrative buildings on campus.
This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.