My Recently Visited Services

The TLC offers high-quality art printing using our Epson SureColor P7000 printer.


Request a temporary extension of a network account.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


VPN

Secure access to networked resources from a remote (off-campus) location.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Request a shared mailbox (email inbox and calendar) for a University Department.


Report a problem with your University provided Mobile Phone.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Issues and Questions related to Blackboard.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Report an issue with sending or receiving emails.


Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.


The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


Wired network access available in residence halls and administrative buildings on campus.


Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.