My Recently Visited Services

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.


Consultation requests for scholarship and research computing


There are public printers available on campus for students


Daily informational email digests that are sent to active faculty, staff, and students.


VPN

Secure access to networked resources from a remote (off-campus) location.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


The University offers you the chance to purchase your University machine upon retirement.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Wired network access available in residence halls and administrative buildings on campus.


This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Report an issue with sending or receiving emails.


Issues and Questions related to Canvas.


The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.


VR and AR training one-on-one and workshops available by appointment.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Information about acquiring new Hardware on campus.


As an instructor, request that another instructor is removed from a Canvas course. Removal of an instructor requires system administrator access and approval.


Requesting a New, Move or Change of a device.