My Recently Visited Services
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Get support for Data Recovery if you can not locate data on your computer.
Request a shared mailbox (email inbox and calendar) for a University Department.
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.