My Recently Visited Services

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Student, Alumni, and Retiree email is hosted on Gmail.

Rental Devices are available for domestic and international travel.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Request service for connecting your computer to a department network printer.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Request customized security training for your group or department.

Secure access to networked resources from a remote (off-campus) location.

Daily informational email digests that are sent to active faculty, staff, and students.

Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

Request the addition/removal of one or more Co-Owners from a department Box folder.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

The Help Desk provides assistance for remediating virus or malware infections on computers and phones.