My Recently Visited Services

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


The TLC offers high-quality art printing using our Epson SureColor P7000 printer.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


VPN

Secure access to networked resources from a remote (off-campus) location.


Get support and find information on hardware in classrooms and public labs.


The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.


Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Faculty and Staff email is hosted on Microsoft O365.


Student, Alumni, and Retiree email is hosted on Gmail.


Request Change of Manager for Mailing Lists for faculty, staff, and student use.


Wired network access available in residence halls and administrative buildings on campus.


The University offers you the chance to purchase your University machine upon retirement.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Request for an approved app or add-in for Office 365 to be enabled for your account.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Request a shared mailbox (email inbox and calendar) for a University Department.


Request External to the University Collaboration on non-departmental BOX files.


Request External to the University Collaboration on departmental Box files.


Request the creation of a new Top-Level Department Box folder or Box Hub.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.