My Recently Visited Services

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Student, Alumni, and Retiree email is hosted on Gmail.


The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


VPN

Secure access to networked resources from a remote (off-campus) location.


The Computer Help Desk can assist with your newly purchased personal computer setup.


The University offers you the chance to purchase your University machine upon retirement.


Blackboard is a web-based tool for teaching, learning, and collaboration.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Get support and find information on hardware in classrooms and public labs.


Request additional Box storage quota for an employee or department.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


Information about acquiring new Hardware on campus.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up