My Recently Visited Services

Daily informational email digests that are sent to active faculty, staff, and students.


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Information about acquiring new Hardware on campus.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.


Request the addition/removal of one or more Co-Owners from a department Box folder.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


Request a shared mailbox (email inbox and calendar) for a University Department.


Self-Service Change for network password.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Use to request SpiderAI technical support.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Faculty and Staff email is hosted on Microsoft O365.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)


Issues and Questions related to Blackboard.