My Recently Visited Services
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Daily informational email digests that are sent to active faculty, staff, and students.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Report a problem with Cable TV services on Campus.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request service for connecting your computer to a department network printer.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.
This service is to request Access & Permission to an existing Enterprise Application.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Request additional Box storage quota for an employee or department.
Servers used for research that are intended for lengthy calculations.
Request new Banner functionality, reports, or enhancements.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.