My Recently Visited Services
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Rental Devices are available for domestic and international travel.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
TLC staff are always available to assist with anything from equipment setup to photo and video editing.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Activate network account to be able to access Network Resources.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Get support and find information on software installed in classrooms and public labs.
Daily informational email digests that are sent to active faculty, staff, and students.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.