My Recently Visited Services

Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.


•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Student, Alumni, and Retiree email is hosted on Gmail.


Daily informational email digests that are sent to active faculty, staff, and students.


• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.


Request the creation of a new Top-Level Department Box folder or Box Hub.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


VPN

Secure access to networked resources from a remote (off-campus) location.


Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue.
To report a new issue or request a service, please search the Service Catalog for the appropriate service.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Self-Service Change for network password.


Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.


Request a shared mailbox (email inbox and calendar) for a University Department.


A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.


Ask a question or make a request regarding SACSCOC, substantive changes and/or the QEP.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


The Workday Org Hierarchy Issue Ticket Form allows employees to report issues related to Workday's organizational structure.