My Recently Visited Services
Request the addition/removal of one or more Co-Owners from a department Box folder.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request External to the University Collaboration on departmental Box files.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Request a shared mailbox (email inbox and calendar) for a University Department.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Daily informational email digests that are sent to active faculty, staff, and students.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Blackboard is a web-based tool for teaching, learning, and collaboration.
Wired network access available in residence halls and administrative buildings on campus.