My Recently Visited Services

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Request an affiliate account for public computer access.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Use to request SpiderAI technical support.

Request Change of Manager for Mailing Lists for faculty, staff, and student use.

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

Requesting a New, Move or Change of a device.

Student, Alumni, and Retiree email is hosted on Gmail.

Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Activate network account to be able to access Network Resources.

Request External to the University Collaboration on non-departmental BOX files.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Secure access to networked resources from a remote (off-campus) location.

A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

Consultation requests for scholarship and research computing

Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.

Self-Service Change for network password.

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.

Request Training on how to use the with the classroom technology or multimedia equipment available on campus.