My Recently Visited Services

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Information about acquiring new Hardware on campus.

Request the addition/removal of one or more Co-Owners from a department Box folder.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

Secure access to networked resources from a remote (off-campus) location.

The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.

Request an affiliate account for public computer access.

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Request for an approved app or add-in for Office 365 to be enabled for your account.

Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.

The Help Desk provides assistance for remediating virus or malware infections on computers and phones.

Request customized security training for your group or department.

Request Training on how to use the with the classroom technology or multimedia equipment available on campus.