My Recently Visited Services

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Request an affiliate account for public computer access.


Student, Alumni, and Retiree email is hosted on Gmail.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Daily informational email digests that are sent to active faculty, staff, and students.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Activate network account to be able to access Network Resources.


Access to OnBase training videos available through Hyland Software.


Request installation of OnBase software or hardware.


Request access or update permissions for the OnBase application.


VPN

Secure access to networked resources from a remote (off-campus) location.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


Request new functionality or a modification to existing OnBase functionality.


UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Wired network access available in residence halls and administrative buildings on campus.


Get support and find information on software installed in classrooms and public labs.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.