My Recently Visited Services
Request a shared mailbox (email inbox and calendar) for a University Department.
Report a problem if you are having a telephone service issue with a university phone.
Request External to the University Collaboration on departmental Box files.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
The University offers you the chance to purchase your University machine upon retirement.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Wired network access available in residence halls and administrative buildings on campus.
This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.