My Recently Visited Services
Activate network account to be able to access Network Resources.
• Employee Data Management: Assistance with maintaining employee records, including personal information, job details, and employment history. Support for managing
employee status changes such as promotions, transfers, and terminations.
• Recruitment and Onboarding
• Performance and Talent Management
• Benefits Administration
• Compliance and Auditing
• Self-Service Employee and Manager Tools
Request additional Box storage quota for an employee or department.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBBIS/UR Online error
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Add or update constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
• Workday Clock In/Out Issue
• Assists users who are experiencing problems entering or submitting their time in Workday.
• Incorrect Time Entry: Report inaccuracies in recorded hours.
• Missing Time Entry: Notify of any hours that were not recorded.
• Time Entry Not Approved: Request assistance with entries that remain unapproved.
• Overtime Not Calculated: Address concerns regarding uncalculated overtime pay.
• Holiday Pay Not Applied: Report issues with holiday pay not being applied.
• System Error/Technical Issue: Report technical issues affecting time entry.
• Other: Specify any additional time entry-related issues.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue.
To report a new issue or request a service, please search the Service Catalog for the appropriate service.
For questions and requests regarding academic, administrative, general education, and Quality Enhancement Plan (QEP) assessment.
Institutional Effectiveness uses Anthology Course Evaluations for all 5 schools.
Ask a question or make a request regarding SACSCOC, substantive changes and/or the QEP.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
Servers used for research that are intended for lengthy calculations.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.