My Recently Visited Services

Blackboard is a web-based tool for teaching, learning, and collaboration.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


There are public printers available on campus for students


VPN

Secure access to networked resources from a remote (off-campus) location.


Audio Conference phones (also commonly refered to as Polycom phones) are special phones that can be used for meetings with one to many remote participants.


Student, Alumni, and Retiree email is hosted on Gmail.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Requesting a New, Move or Change of a device.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.


Request Change of Manager for Mailing Lists for faculty, staff, and student use.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


Consultation requests for scholarship and research computing


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


Request additional Box storage quota for an employee or department.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Request External to the University Collaboration on non-departmental BOX files.


Request External to the University Collaboration on departmental Box files.


Request the addition/removal of one or more Co-Owners from a department Box folder.