My Recently Visited Services
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
There are public printers available on campus for faculty, staff, and students.
Get support for Data Recovery if you can not locate data on your computer.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Report a problem with Cable TV services on Campus.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Daily informational email digests that are sent to active faculty, staff, and students.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.
Print credits for students and guests are available to print to public printers on campus, except law school.
Learn how to request access to existing reports to the ROADS system.
Get support and find information on software installed in classrooms and public labs.
Consultation requests for scholarship and research computing
MicroStrategy has an expansive course catalog of training courses available ( free and fee based). In addition there are countless number of free videos posted on youtube.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Request installation of OnBase software or hardware.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Request External to the University Collaboration on non-departmental BOX files.