My Recently Visited Services

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.

Daily informational email digests that are sent to active faculty, staff, and students.

Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.

Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

Secure access to networked resources from a remote (off-campus) location.

Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.

TLC staff are always available to assist with anything from equipment setup to photo and video editing.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

The Computer Help Desk can assist with your newly purchased personal computer setup.

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

Report a problem with Cable TV services on Campus.

Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.

Self-Service Change for network password.

Faculty and Staff email is hosted on Microsoft O365.

Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.

Request a shared mailbox (email inbox and calendar) for a University Department.

Student, Alumni, and Retiree email is hosted on Gmail.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.