My Recently Visited Services

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Request customized security training for your group or department.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Daily informational email digests that are sent to active faculty, staff, and students.

The University offers you the chance to purchase your University machine upon retirement.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.

Self-Service Change for network password.

Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Student, Alumni, and Retiree email is hosted on Gmail.

Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.

TLC staff are always available to assist with anything from equipment setup to photo and video editing.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Activate network account to be able to access Network Resources.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Request additional Box storage quota for an employee or department.