My Recently Visited Services
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Activate network account to be able to access Network Resources.
Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Get support and find information on hardware in classrooms and public labs.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Request the creation of a new Top-Level Department Box folder or Box Hub.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up