My Recently Visited Services
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Information regarding the type of processes that would be considered for an OnBase project.
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Activate network account to be able to access Network Resources.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
IS tracks all software/applications that are used by campus users. Register a new application here.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.