My Recently Visited Services
Request service for connecting your computer to a department network printer.
Report issues with current OnBase solution or ask questions related to current OnBase solution.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Request installation of OnBase software or hardware.
Request External to the University Collaboration on non-departmental BOX files.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
• Workday Clock In/Out Issue
• Assists users who are experiencing problems entering or submitting their time in Workday.
• Incorrect Time Entry: Report inaccuracies in recorded hours.
• Missing Time Entry: Notify of any hours that were not recorded.
• Time Entry Not Approved: Request assistance with entries that remain unapproved.
• Overtime Not Calculated: Address concerns regarding uncalculated overtime pay.
• Holiday Pay Not Applied: Report issues with holiday pay not being applied.
• System Error/Technical Issue: Report technical issues affecting time entry.
• Other: Specify any additional time entry-related issues.
•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Activate network account to be able to access Network Resources.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Wired network access available in residence halls and administrative buildings on campus.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.