My Recently Visited Services

Activate network account to be able to access Network Resources.


Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


Issues and Questions related to Blackboard.


VPN

Secure access to networked resources from a remote (off-campus) location.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Wired network access available in residence halls and administrative buildings on campus.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


Requesting a New, Move or Change of a device.


The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.


Request the creation of a new Top-Level Department Box folder or Box Hub.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Self-Service Change for network password.


The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


New printers or replacement printers can be purchased through the IS Procurement Office for on-campus use.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.