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Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Wired network access available in residence halls and administrative buildings on campus.
Get support and find information on software installed in classrooms and public labs.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request for an approved app or add-in for Office 365 to be enabled for your account.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
Activate network account to be able to access Network Resources.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.