My Recently Visited Services

TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Daily informational email digests that are sent to active faculty, staff, and students.

The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.

The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.

Request a Secondary Computer for departmental use.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

The University offers you the chance to purchase your University machine upon retirement.

Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Secure access to networked resources from a remote (off-campus) location.

Student, Alumni, and Retiree email is hosted on Gmail.

Request for an approved app or add-in for Office 365 to be enabled for your account.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

Request External to the University Collaboration on non-departmental BOX files.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues