My Recently Visited Services

Activate network account to be able to access Network Resources.

Daily informational email digests that are sent to active faculty, staff, and students.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.

Student, Alumni, and Retiree email is hosted on Gmail.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Blackboard is a web-based tool for teaching, learning, and collaboration.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Request Change of Manager for Mailing Lists for faculty, staff, and student use.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Self-Service Change for network password.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

Secure access to networked resources from a remote (off-campus) location.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

Request a temporary extension of a network account.

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.

Issues and Questions related to Blackboard.

Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.