My Recently Visited Services

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


VPN

Secure access to networked resources from a remote (off-campus) location.


The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.


Self-Service Change for network password.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Daily informational email digests that are sent to active faculty, staff, and students.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


The University offers you the chance to purchase your University machine upon retirement.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


Information about acquiring new Hardware on campus.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.


If you are unable to find what you are looking for, use this to submit a ticket for assistance.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


All academic courses are added automatically in Blackboard once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.