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All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
The University offers you the chance to purchase your University machine upon retirement.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Request for an approved app or add-in for Office 365 to be enabled for your account.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.