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Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Get support and find information on software installed in classrooms and public labs.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
WebFiles is storage space of 100MB allocated to each student, staff, faculty member, and student organization enabling them to maintain a website.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.