My Recently Visited Services
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Rental Devices are available for domestic and international travel.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.