My Recently Visited Services

Request Change of Manager for Mailing Lists for faculty, staff, and student use.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Need to Upgrade your Mac OS


Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.


Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.


The Law School Tech Services desk has loaner iPads available for checkout to Law School Faculty, Staff, and Students.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.


Student, Alumni, and Retiree email is hosted on Gmail.


Daily informational email digests that are sent to active faculty, staff, and students.


VPN

Secure access to networked resources from a remote (off-campus) location.


Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.


Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.


Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.


Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.


Request for an approved app or add-in for Office 365 to be enabled for your account.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.