My Recently Visited Services

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Report issues with current OnBase solution or ask questions related to current OnBase solution.

•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.

Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.

If you have purchased computer related hardware, the Help Desk will provide assistance with the installation if required.

All academic courses are added automatically in Blackboard once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.

Wired network access available in residence halls and administrative buildings on campus.

Student, Alumni, and Retiree email is hosted on Gmail.

Request new Banner functionality, reports, or enhancements.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

The University offers you the chance to purchase your University machine upon retirement.

There are public printers available on campus for students

A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.

Requesting a New, Move or Change of a device.

Institutional Effectiveness uses Anthology Course Evaluations for all 5 schools.

Secure access to networked resources from a remote (off-campus) location.

Issues and Questions related to Blackboard.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.