My Recently Visited Services

The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.


•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.


The Workday Org Hierarchy Issue Ticket Form allows employees to report issues related to Workday's organizational structure.


Request new subfolder below existing public folder for department use.


VPN

Secure access to networked resources from a remote (off-campus) location.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Get support and find information on hardware in classrooms and public labs.


For use for traveling and when making a call to a blocked country.


Get support for Data Recovery if you can not locate data on your computer.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Daily informational email digests that are sent to active faculty, staff, and students.


Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.


The TLC offers high-quality art printing using our Epson SureColor P7000 printer.


Activate network account to be able to access Network Resources.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Request External to the University Collaboration on non-departmental BOX files.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


Request installation of OnBase software or hardware.


Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.