My Recently Visited Services
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Request additional Box storage quota for an employee or department.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
Wired network access available in residence halls and administrative buildings on campus.