My Recently Visited Services

Self-Service Change for network password.

Request the creation of a new Top-Level Department Box folder or Box Hub.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Activate network account to be able to access Network Resources.

Daily informational email digests that are sent to active faculty, staff, and students.

All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.

Student, Alumni, and Retiree email is hosted on Gmail.

UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Report issues with current OnBase solution or ask questions related to current OnBase solution.

The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

Integration Support Request for:
• New system integration
• Change to existing system integration
Not for problems/issues with existing integrations

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Secure access to networked resources from a remote (off-campus) location.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.

Request Training on how to use the with the classroom technology or multimedia equipment available on campus.

If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.

Request the addition/removal of one or more Co-Owners from a department Box folder.

A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.