My Recently Visited Services
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Wired network access available in residence halls and administrative buildings on campus.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
The Help Desk provides assistance for remediating virus or malware infections on computers and phones.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Request the creation of a new Top-Level Department Box folder or Box Hub.