My Recently Visited Services
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
VR and AR training one-on-one and workshops available by appointment.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
Rental Devices are available for domestic and international travel.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Daily informational email digests that are sent to active faculty, staff, and students.
Report a problem with your University provided Mobile Phone.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.