My Recently Visited Services

Daily informational email digests that are sent to active faculty, staff, and students.

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

•Login Problems: Issues with accessing Workday on both computers and mobile devices, including forgotten passwords, account lockouts, or problems with multi-factor authentication (MFA).
•Can’t See Something I Should / Can’t Do Something I Should
•Requesting Role Changes, Additional Workday Permissions

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Request the creation of a new Top-Level Department Box folder or Box Hub.

There are public printers available on campus for students

Secure access to networked resources from a remote (off-campus) location.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

The University offers you the chance to purchase your University machine upon retirement.

Blackboard is a web-based tool for teaching, learning, and collaboration.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training

Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.

Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.

Request Training on how to use the with the classroom technology or multimedia equipment available on campus.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.

Request a temporary extension of a network account.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Report issues with current OnBase solution or ask questions related to current OnBase solution.