My Recently Visited Services

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.

Request for an approved app or add-in for Office 365 to be enabled for your account.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

If you are unable to find what you are looking for, use this to submit a ticket for assistance.

Request External to the University Collaboration on non-departmental BOX files.

Requests for computer equipment to be moved from one location to another on campus.

If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.

Secure access to networked resources from a remote (off-campus) location.

TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.

Daily informational email digests that are sent to active faculty, staff, and students.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Request the creation of a new Top-Level Department Box folder or Box Hub.

Faculty and Staff email is hosted on Microsoft O365.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Request a shared mailbox (email inbox and calendar) for a University Department.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Student, Alumni, and Retiree email is hosted on Gmail.

Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).

The University offers you the chance to purchase your University machine upon retirement.

Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)