My Recently Visited Services
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Activate network account to be able to access Network Resources.
Request External to the University Collaboration on non-departmental BOX files.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
Consultation requests for scholarship and research computing
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.
Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.
Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.
TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.
Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training