My Recently Visited Services

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.


This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.


Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


Issues and Questions related to Blackboard.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


For use for traveling and when making a call to a blocked country.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Self-Service Change for network password.


Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.


The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.


Activate network account to be able to access Network Resources.


Request customized security training for your group or department.


Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.


Request Training on how to use the with the classroom technology or multimedia equipment available on campus.


Report a problem that was experienced with the classroom technology or multimedia equipment available on campus.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.