My Recently Visited Services
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Request a shared mailbox (email inbox and calendar) for a University Department.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
Mobile hotspots can be requested to be enabled for your University provided mobile device. Depending on the service provider, there may be a charge for this service.
This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.
Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.
The University's Learning Management System (LMS). Canvas is used for course materials, assignment submissions, online discussions, reflective journaling, tests/quizzes, and posting grades.