Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
Faculty and Staff email is hosted on Microsoft O365.
Microsoft Office 365 ProPlus is available for all active faculty, staff, and students to download on up to 5 personal devices.
Activate network account to be able to access Network Resources.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Request additional Box storage quota for an employee or department.
Report issues with current OnBase solution or ask questions related to current OnBase solution.
The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request a phone to be moved to a different location on campus.
Self Service is an app pre-installed on all University owned and managed Macs that allows easy access to licensed or free software, printers, scripts, and various other services for your Mac.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request External to the University Collaboration on departmental Box files.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
VR and AR training one-on-one and workshops available by appointment.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.
Self-Service Change for network password.
ClearPass is the University of Richmond's computer registration system to ensure that all computers connected to the University network meet the minimum security requirements.