My Recently Visited Services

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Student, Alumni, and Retiree email is hosted on Gmail.

Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.

Secure access to networked resources from a remote (off-campus) location.

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History

Google Analytics is a service that provides extensive statistics about the visitors to a website. Data available through this service consists of site visits, page views, bounce rate, average time on site, pages per visit and percentage of new visits and much more.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Self-Service Change for network password.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Request the addition/removal of one or more Co-Owners from a department Box folder.

The Computer Help Desk can assist with your newly purchased personal computer setup.

Requests for computer equipment to be moved from one location to another on campus.

TMSS supports the installation and use of Interactive Building Directories that are used to help visitors find information specific to occupants and locations in the building in which they are installed.

Report a problem if you are having a telephone service issue with a university phone.

Request External to the University Collaboration on non-departmental BOX files.

Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.

This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.

The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.

Blackboard is a web-based tool for teaching, learning, and collaboration.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.