My Recently Visited Services
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Request External to the University Collaboration on non-departmental BOX files.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Servers used for research that are intended for lengthy calculations.
The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Daily informational email digests that are sent to active faculty, staff, and students.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Request for an approved app or add-in for Office 365 to be enabled for your account.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
TMSS supports the installation and use of electronic displays and building directories that are used to share digital images, video, web pages, weather data, and text.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.