My Recently Visited Services
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
VR and AR training one-on-one and workshops available by appointment.
International Travel Plans are available for AT&T and Verizon mobile phones provided by the University.
Request a shared mailbox (email inbox and calendar) for a University Department.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.
Servers used for research that are intended for lengthy calculations.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.
Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Get support for Data Recovery if you can not locate data on your computer.
o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Activate network account to be able to access Network Resources.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.