My Recently Visited Services
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.
Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.
Request the addition/removal of one or more Co-Owners from a department Box folder.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request additional Box storage quota for an employee or department.
Consultation requests for scholarship and research computing
Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.