My Recently Visited Services

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues


The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.


Use to request SpiderAI technical support.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


Request a temporary extension of a network account.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Wired network access available in residence halls and administrative buildings on campus.


Get support and find information on software installed in classrooms and public labs.


LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.


UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


VPN

Secure access to networked resources from a remote (off-campus) location.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.


Request an affiliate account for public computer access.


Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.


Daily informational email digests that are sent to active faculty, staff, and students.


The University offers you the chance to purchase your University machine upon retirement.


Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.


Services related to OneCard outages.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up