My Recently Visited Services

VPN

Secure access to networked resources from a remote (off-campus) location.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up


Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.


o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training


Servers used for research that are intended for lengthy calculations.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.


Self-Service Change for network password.


The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).


If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.


Request a shared mailbox (email inbox and calendar) for a University Department.


Information about acquiring new Hardware on campus.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


The University's Learning Management System (LMS). Canvas is used for course materials, assignment submissions, online discussions, reflective journaling, tests/quizzes, and posting grades.


Issues and Questions related to Blackboard.


All academic courses are added automatically in Canvas once created in Banner. Non-academic courses can be requested for committees, clubs, departments, etc.


A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History