My Recently Visited Services
Request External to the University Collaboration on non-departmental BOX files.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.
Request the creation of a new Top-Level Department Box folder or Box Hub.
Daily informational email digests that are sent to active faculty, staff, and students.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Students and Retirees get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
The SpiderAI Additional Credit Allocation Request service allows users to request an increase in their allotted usage credits for the SpiderAI platform. Credits are refreshed at the start of each semester.
Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.