My Recently Visited Services
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Activate network account to be able to access Network Resources.
• General Ledger and Accounting (Includes Cash Management and Financial)
• Accounts Payable
• Procurement and Supplier Management
• Purchasing Card
• Grants Accounting
• Budget
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Daily informational email digests that are sent to active faculty, staff, and students.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Request Training on how to use the with the classroom technology or multimedia equipment available on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
•Error Messages: Resolving errors encountered within Workday, such as transaction errors or workflow issues.
•System Performance Issues: Addressing slow response times, timeouts, or system crashes.
•Integration Issues: Problems related to the integration of Workday with other systems, such as learning management systems (LMS), payroll, or financial systems.
•Request a change with a Workday Application. i.e. adjusting job-related data, or initiating a system workflow change.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.