My Recently Visited Services

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Information about acquiring new Hardware on campus.

Wired network access available in residence halls and administrative buildings on campus.

Request an affiliate account for public computer access.

The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.

Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.

Faculty and Staff can reserve carts of laptops to be used for classes in Gottwald.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Faculty and staff may take advantage of discounted rates and dedicated in-house client support for University provided mobile phones.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.

Request the creation of a new Top-Level Department Box folder or Box Hub.

The TLC offers high-quality art printing using our Epson SureColor P7000 printer.

o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up

Student, Alumni, and Retiree email is hosted on Gmail.

Activate network account to be able to access Network Resources.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error

Request additional Box storage quota for an employee or department.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History