My Recently Visited Services
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
Daily informational email digests that are sent to active faculty, staff, and students.
Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
Students who have challenges acquiring or repairing a personal computer or laptop can submit a request for assistance. These requests will be vetted through the Dean's Office and Financial Aid in circumstances where a laptop may be provided.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.