My Recently Visited Services
The Workday Org Hierarchy Issue Ticket Form allows employees to report issues related to Workday's organizational structure.
Email addresses can be changed or email aliases can be created to reflect changes to an individuals name.
Activate network account to be able to access Network Resources.
Request the creation of a new Top-Level Department Box folder or Box Hub.
The TLC offers high-quality art printing using our Epson SureColor P7000 printer.
Report issues with current Banner solution or ask questions related to current Banner solution.
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
Public Folder Auto-Reply can be setup in Office 365 so a departmental email address will automatically send a reply email in response to any new email received.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue.
To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Request External to the University Collaboration on departmental Box files.
Phishing is the fraudulent practice of sending emails purporting to be from someone you may know in order to convince individuals to reveal personal information, such as passwords and credit card numbers.
Daily informational email digests that are sent to active faculty, staff, and students.
The Computer Help Desk has additional hardware (chargers, adapters, printers, etc.) that is made available for faculty and staff to loan out on a short-term basis.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Request External to the University Collaboration on non-departmental BOX files.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
As an instructor, request that another instructor is removed from a Blackboard course. Removal of an instructor requires system administrator access and approval.
Philo is an IPTV (cable TV) service delivered to computers, tablets, and smartphones through the University network.
Blackboard is a web-based tool for teaching, learning, and collaboration.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.