My Recently Visited Services
Special Interest mailing lists that allow members of a group to easily send messages to the entire group.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Request a shared mailbox (email inbox and calendar) for a University Department.
Request change of password for Mailing list for faculty, staff, and student use.
A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.
o ArachNet Access and Permissions
o ArachNet Training
o BBIS/UR Online Access and Training
Daily informational email digests that are sent to active faculty, staff, and students.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
• Report an issue with Workday
• General Questions: Non-urgent, general questions about Workday usage, policies, or best practices.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
Google, Box, Microsoft O365, Zoom and Blackboard's cloud-based environments include applications (apps) to enhance the use of those products. Most of the vendor-written apps are enabled by default, but some (including most third-party and consumer apps) are not. All non-enabled apps must be reviewed and approved by our App Vetting Group to be enabled.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.
LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
The Computer Help Desk will assist you with warranty and non-warranty repairs to your computer.
Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.