My Recently Visited Services

The TLC offers high-quality art printing using our Epson SureColor P7000 printer.

This service provides support and information for software installed in university classrooms and public computer labs. Use this service to report issues with classroom or lab software, request assistance with existing applications, or submit requests for new software installations or updates in classroom and public lab environments only.

Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.

VR and AR training one-on-one and workshops available by appointment.

Get support for Data Recovery if you can not locate data on your computer.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

LastPass Business is available to Faculty and Staff for storing and managing University account passwords. As a benefit, we are able to offer LastPass Premium to students, staff, and faculty for personal password management.

Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.

Request External to the University Collaboration on non-departmental BOX files.

Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.

Request a shared mailbox (email inbox and calendar) for a University Department.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Request External to the University Collaboration on departmental Box files.

Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.

If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.

Faculty and Staff email is hosted on Microsoft O365.

Student, Alumni, and Retiree email is hosted on Gmail.

Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.

Secure access to networked resources from a remote (off-campus) location.

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

Self-Service Change for network password.

A Photography/Videotape Consent Release Form is required by the University and should be submitted to TMSS, prior to videotaping services.

Students, Faculty, Retirees and Alumni get access to 20GB/person of cloud storage and the use of Google apps to create/edit within the cloud.