My Recently Visited Services
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
If your department has hired a new full-time employee, a standard computer system will be provided. It is best to contact the IS Procurement Office as soon as the candidate accepts the position.
o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
•This service helps managers who are not receiving approval requests in Workday for tasks such as job changes, time-off requests, expense approvals, or performance reviews.
Learn how to request access to existing reports to the ROADS system.
Request Change of Manager for Mailing Lists for faculty, staff, and student use.
•Data Discrepancy: Resolving issues where data in Workday does not match other records or expected values. (inaccuracies, mismatches, records out of sync, inconsistencies)
•Data Extraction: Requests to export data from Workday for analysis or reporting purposes.
•Custom Report Creation: Creating or modifying reports within Workday to meet specific needs.
•Report Access Issues: Assistance to users who cannot run Workday reports. This service addresses various problems, including permissions-related errors, missing report options, or report generation and display issues.
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.
Report a problem with your University provided Mobile Phone.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
Activate network account to be able to access Network Resources.
UR depends on each business office to understand and document their business processes and also, to use their training budgets to maintain necessary skills and abilities.
• Payroll Processing
• Tax Management
• Payroll Reporting and Analytics
Daily informational email digests that are sent to active faculty, staff, and students.