My Recently Visited Services

Request a shared mailbox (email inbox and calendar) for a University Department.


If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.


Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


Daily informational email digests that are sent to active faculty, staff, and students.


Many web-based applications, whether hosted at the University data center (on premise) or hosted by a third party (SaaS / Software as a Service) support single sign on authentication allowing UR faculty, staff, students, and alumni to use their University NetID and password to authenticate.


TLC staff are always available to assist with anything from equipment setup to photo and video editing.


Request an O365 mailbox for student employees that need access to a departmental mailbox or folder.


Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.


o Advancement data request, e.g. mail or email list
o ArachNet assistance, e.g. query/export
o General record questions (no changes needed)
o BBIS/UR Online assistance, e.g. build event registration page
o ArachNet or BBIS/UR Online error


The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.


Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.


Information about acquiring new Hardware on campus.


There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.


Self-Service Change for network password.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Student, Alumni, and Retiree email is hosted on Gmail.


Wired network access available in residence halls and administrative buildings on campus.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Activate network account to be able to access Network Resources.


Request or learn about Adobe Creative Cloud student licenses for courses. Faculty can submit class rosters for license provisioning and get help with access or installation issues.


Services related to OneCard outages.


Requesting a New, Move or Change of a device.


Respondus LockDown Browser® is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser to access an assessment, they are unable to print, copy, go to another URL, or access other applications. Students are locked into an assessment until it is submitted for grading.


o Record a new commitment
o Gift or pledge payment expected
o Adjust a gift or pledge
o Gift questions and issues
o Duplicate Receipt or Giving History