My Recently Visited Services

Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.

The TMSS group supports presentation technology and equipment installed in teaching and learning environments, as well as meeting spaces throughout the campus.

Any student’s Windows or MacOS computer that connects to the network on campus is required to have the University's provided CrowdStrike Falcon antivirus installed.

Daily informational email digests that are sent to active faculty, staff, and students.

Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.

Project requests for new equipment related to scholarship and research computing; includes grant consultation, design, ordering, delivery, physical installation, hosting (HVAC, power/UPS/generator, raised floor, networking, physical security, cybersecurity), operating system installation/configuration/patching, backups, and monitoring.)

Secure access to networked resources from a remote (off-campus) location.

The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.

One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.

The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.

Student, Alumni, and Retiree email is hosted on Gmail.

Request External to the University Collaboration on non-departmental BOX files.

Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.

Self-Service Change for network password.

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.

Report an event or occurrence that threatens the confidentiality, integrity, or availability of an information system, computer, or data.

The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.

Activate network account to be able to access Network Resources.

Siteimprove is a tool that monitors web content and offers suggestions to improve accessibility. It works in conjunction with Cascade CMS, allowing you to optimize your site’s content quickly and efficiently.

The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.

Panopto is a cloud-based service that works in tandem with a desktop application that is used to record lectures in classrooms, or at your desk (commonly used for flipped classroom applications).

Request consultation with Information Services for computing storage that has specific application or usage requirements that cannot be met with Box (e.g., high performance, large file sizes (>15 GB), long-term file archival, device backups, etc.).

Find information about multimedia equipment (portable screens, projectors, and clickers) available to check out through TMSS.

Special Interest mailing lists that allow members of a group to easily send messages to the entire group.

Integration Support Request for:
• New system integration
• Change to existing system integration
Not for problems/issues with existing integrations