My Recently Visited Services
Email forwarding is available for students, adjunct law faculty, retirees, and alumni to forward their @richmond.edu emails to a personal email address.
Print credits for credit seeking students and guests are available to print to public printers on campus, except law school.
Daily informational email digests that are sent to active faculty, staff, and students.
TLC staff are always available to assist with anything from equipment setup to photo and video editing.
Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.
Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.
There are various wireless networks available on campus for faculty, staff, students, visitors, and smart devices/game consoles.
The Help Desk highly recommends that each user backup their critical University of Richmond electronic data.
Get support for Data Recovery if you can not locate data on your computer.
If you are unable to find what you are looking for in the services above, use this to submit a ticket for assistance.
One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.
A personal lapel mic or over the ear mic set can be requested for use in classroom spaces on campus that are equipped with a speaker system for voice lift.
Activate network account to be able to access Network Resources.
Request External to the University Collaboration on non-departmental BOX files.
o Add or update a constituent in ArachNet
o Bulk data addition/upload
o Large scale data clean-up
Law School Faculty, Staff, and Students can submit a ticket request for tech support to the Law School Tech Services Desk.
If you are unable to find what you are looking for, use this to submit a ticket for assistance.
All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.
Smart devices and game consoles must first be registered before they can connect to the wireless or wired network on campus.
Request External to the University Collaboration on departmental Box files.
Request the addition/removal of one or more Co-Owners from a department Box folder.