Overview
Some Ricoh printers require a user code for authentication. If you are printing to a Ricoh printer that requires a user code you will be able to install the printer on your computer and have it available as a printer option when printing, however it will not successfully print without the user code.
Please note: You must be setup as a user in the printer address book. If you are a new user to the printer please contact the help desk to be added (helpdesk@richmond.edu or 804-287-6400).
Details / Instructions
Windows: Adding a Ricoh user code
- Right-click the Windows start menu button
- Click "Settings".
- Click "Printers & Scanners" on the left navigation pane.
- Click the desired printer and click "Manage".
![](https://spidertechnet.richmond.edu/TDPortal/Images/Viewer?fileName=870d8d4b-0b1d-4172-89bc-e3c67ee853e0.png&beidInt=318)
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Click "Printing preferences".
![](https://spidertechnet.richmond.edu/TDPortal/Images/Viewer?fileName=c5152196-c5af-4392-a4e5-9c67211ba002.png&beidInt=318)
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Click the "Basic" tab at the top.
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Click "User Code Setting".
![](https://spidertechnet.richmond.edu/TDPortal/Images/Viewer?fileName=681d56cc-3d79-49fa-bdf8-8357153a363d.png&beidInt=318)
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Enter your University ID (UR ID) in the User Code field. You can obtain this number from the back of your University ID.
![](https://spidertechnet.richmond.edu/TDPortal/Images/Viewer?fileName=6ea3c92e-46bc-4be1-8a24-7113e0529b6e.png&beidInt=318)
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Click "OK"
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Click "Apply" then "OK"
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Close the "Printers & scanners" window.
Mac OS / OSX : Adding a Ricoh user code
These steps & visual appearance can vary depending on the application you are printing from.
- Open a document to print on the computer and enter the print menu (as if you were about to print the document).
- Display the setting screen.
- Select "Job Log"
- Click "Enable User Code"
- Enter your University ID (UR ID) in the User Code field. You can obtain this number from the back of your University ID.
![](https://spidertechnet.richmond.edu/TDPortal/Images/Viewer?fileName=25ba8efc-8ed7-415e-872d-8f3ca1a00dd4.png&beidInt=318)
- In the "Presets" field, you can choose "save current settings as preset" to retain the user code setting.
- Click "Print"
See Also