Best Practice Tip: The Shared Mailbox Manager should assign permission to individuals through CATS Groups, this will grant full access to the mailbox and its corresponding calendar.
It is possible to assign permission to a calendar without assigning permission to the mailbox. This permission will need to be added in (2) separate places to allow calendar visibility and calendar permission.
Please allow up to 60 minutes for changes to propagate through the network whether the mailbox manager adds the change through CATS Groups or it completed manually through the calendar.
Calendar Visibility:
1. Right-click on the mailbox's email address and choose “folder permissions”.
2. Choose “Permissions” tab and click "Add".
3. Ensure the address book is set to "Global Address List" and select the desired user by browsing or searching for their name.
4. Select the desired user(s) and click "Add" (you may add multiple users to this line).
5. Click "OK" when you are finished adding users.
6. Select a user and ensure the following settings are configured before hitting "OK".
- Permission Level: None
- Read: None
- Write: <no options selected)
- Delete Items: None
- Other: Folder Visible
Repeat this step for each user that was added in step 5; each user should match the settings displayed below.
Calendar Permission:
1. Right-click on the new calendar and select "Properties".
2. Click on the “Permissions” tab and click "Add".
3. Ensure the address book is set to "Global Address List" and select the desired user by browsing or searching for their name.
4. Select the desired user(s) and click "Add" (you may add multiple users to this line).
5. Click "OK" when you are finished adding users.
6. Click the user's name and choose the desired permission level then click "Apply" and "OK", there is a small notification window that explains each permission level if needed.
