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Troubleshooting Hardware Problems
Basic troubleshooting steps for common hardware issues.
How to add a user code for Ricoh printers (Staff & Faculty)
How to add a user code for printing to Ricoh printers that require authentication.
Update Network Password on a Windows PC
The instructions should be followed to update your network password on a Windows PC. There are different instructions to follow depending on if the PC is University owned or personal.
Mac OS: How to setup a Printer Preset
Instructions how to create printer presets in Mac OS to quickly access desired print preferences.
Konica-Minolta Printer Missing Staple Functionality (Windows)
If staple functionality is missing from a Konica-Minolta printer it can be enabled by following these directions.
Windows 10/11:How to install a printer (Faculty/Staff)
How to install a network printer in Windows 10
Install Printers on macOS (Faculty/Staff)
Instructions for installing a networked printer on your University owned and managed Mac
Windows 10/11: Printer shows "offline" but is available for others
How to turn off "SNMP Status Enabled" when your printer appears "offline" but is available for others in Windows 10 & Windows 11.