Activate Account

Service Overview

All new Faculty, Staff, and Students must first activate their network account (NetID) online before they will have access to network resources. 

Note: Faculty, staff, and students that are returning to the University should disregard the following steps and must call the Help Desk to re-activate the network account.

Available To

New students, New employees

Getting Started

New Students and New Employees: Navigate to https://webpass.richmond.edu and click on the button for Create New Account. Follow the prompts to input your ID number and birthdate and then you will be prompted to set a password on the account. 

After the account is activated, please set Security Questions and a Password Reset Phone Number on your account. 

Returning Students or Employees who have previously had a network account: Please contact the Help Desk for assistance with reactivating your Network Account.

Issues and Questions

If you are still having an issue and would like other assistance, please click the link to Submit a Ticket.