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This tool will allow Windows computers to uninstall all versions of Java from Windows computers.
Help Desk support information about personal computers
Advice for purchasing a computer or software for personal use.
Instructions on how to remote to your Windows computer from another device
List of departments scheduled to have computers replaced during Summer 2022.
List of departments scheduled to have computers replaced during Summer 2023.
List of departments scheduled to have computers replaced during Summer 2021.
List of departments scheduled to have computers replaced during Summer 2024.
Instructions for how to find the wireless and wired/Ethernet MAC address for your computer.
The macOS and Windows standard software is preinstalled on all Faculty and Staff University owned computers.
Secondary Computers are those that are used by either part-time staff or faculty, adjunct faculty, students, or in some cases for faculty research. The secondary computer environment is mostly populated from computers that are returned back into inventory from our primary computer replacement process.
Guideline for how a computer is provisioned for Faculty and Staff that are new to the University.
Instructions for how to find the wireless or wired/Ethernet IP address for your Windows computer or Mac.
Personal computers that are owned and/or used by faculty and staff that connect to the University of Richmond network must have the recommended standard anti-virus software installed.
Information regarding what Clearpass is, why it is needed, what types of devices require it, instructions for installation along with some troubleshooting tips.