Overview
When you change your network password, your Mac needs to be updated with your new network password in order to prevent any login issues or the need to use two separate passwords use your Mac. There are also some services and applications on your Mac that you need to update with your new network password. For University managed Macs, NoMAD or Jamf Connect will keep your passwords in sync and prompt you to update your password, when required.
Instructions
Determining Application
The instructions for updating the password on your Mac will differ slightly depending on whether Jamf Connect or NoMAD is installed. To find out which application is installed on your Mac, check the app icons on the right-side of the menu bar. If you see a triangle with a check mark, you have NoMAD installed. If you see a square with the top-left corner cut off, you have Jamf Connect installed.
Updating Password
NoMAD
- Click on the NoMAD icon in the menu bar and select "Change Password". This will open up the Identity Management Portal, where you can sign in with your NetID and current password and then change your network password.
- Note: If you have already changed your network password, you can skip this step
- Once your password has been changed, click on the NoMAD icon in the menu bar, and a prompt will appear that the password was changed and you will have the option to sign in. Click on Sign In and enter your new network password.
- Once NoMAD has successfully updated the password on your Mac, restart your computer and verify you are able to log in with your new password.
- If you are unable to log in with your new password, then FileVault has not yet been updated with your new password. Follow the steps below to update FileVault:
- Log in with your previous password. This will appear to log you in, but then take you to another login window.
- At this login window, enter your new password and log in.
- Once macOS has logged you in and you are at your desktop, wait 30 seconds, then restart your Mac again.
- Verify you are able to log in with your new password.
Jamf Connect
- Click on the Jamf Connect icon in the menu bar and select "Change Password...". This will open up the Identity Management Portal, where you can sign in with your NetID and current password and then change your network password.
- Note: If you have already changed your network password, you can skip this step
- Once your password has been changed, click on the Jamf Connect icon in the menu bar and click "Connect...". In the Jamf Connect sign in window that appears, enter your UR e-mail address and new network password, then click Sign In.
- A pop-up will appear prompting you to sync your Mac password. Enter your previous password, then click Sync.
- Once Jamf Connect has successfully updated the password on your Mac, restart your computer and verify you are able to log in with your new password.
- If you are unable to log in with your new password, then FileVault has not yet been updated with your new password. Follow the steps below to update FileVault:
- Log in with your previous password. This will appear to log you in, but then take you to another login window.
- At this login window, enter your new password and log in.
- Once macOS has logged you in and you are at your desktop, wait 30 seconds, then restart your Mac again.
- Verify you are able to log in with your new password.
See Also
University Network Account Management