Enroll in Duo with a Smartphone


Faculty, Staff and Students must enroll in Duo to access the VPN and to gain access to BannerWeb off campus.

Most people find using the app on a smartphone or tablet to be most convenient. The app allows users the ability to either receive a "push" notification or to generate a passcode.


  1. Download the Duo app to your smartphone
  2. From your computer, Open a web browser and go to https://cipher.richmond.edu/enroll
  3. Enter your NetID and network password.
  4. If you do not have any devices registered in Duo yet, you should see the initial setup screen. Click Start Setup.
  5. Choose Mobile Phone from the device type screen and click Continue.
  6. Enter your phone number and check the box to verify that the number is correct and click Continue.
  7. Choose the type of phone and click Continue.
  8. If you installed the app already (step 1 above) click I have Duo Mobile installed.
  9. Follow the on screen instructions to scan the barcode to register your device.
  10. Once you have successfully scanned and activated the app on your phone, the portal will update as shown below. 

See Also



Article ID: 83312
Thu 7/18/19 9:44 AM
Fri 1/10/20 2:03 PM