How to Enroll in Duo with a Hardware Token

Overview

Hardware Tokens are an option that can be used for Two-Factor Authentication if you don't have a smartphone or tablet that the Duo App can be installed on.

Details / Instructions

  1. Go to https://duo.richmond.edu and sign in with your NetID and Password.
  2. Click on the button for Enroll.
  3. Enter your eight-digit University ID number and your Birthdate. Click Enroll.
  4. For the Device Type, select Hardware Token.
  5. Enter the Serial Number for your token. This can be found on the back of the token above the barcode.
  6. Click on the button on the hardware token once, and enter the passcode that is displayed, on the webpage in the Passcode field.
  7. Click Add Device.
  8. Your hardware token will be successfully enrolled to you in Duo.

See Also

Details

Article ID: 100374
Created
Mon 3/9/20 1:42 PM
Modified
Tue 3/17/20 11:56 AM

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