Overview
Security questions can be set on Network Accounts through the Network Account Management site (https://webpass.richmond.edu).
Security questions may be used if you need to contact the Help Desk, in the event that you are unsuccessful in using self-service password reset (https://webpass.richmond.edu). Without security questions, you will likely need to visit the Help Desk in Jepson Hall G-24 with your picture ID to reset your password.
Details / Instructions
If you have not set security questions will be asked to do while activating your account or changing your password at (https://webpass.richmond.edu)
See Also