Information Services has a four-year replacement program for primary desktop/laptop computers (Apple and IBM compatible).
All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.
More information about this program and the years for when departments are being replaced can be viewed here:
Full-Time Faculty and Staff
If you are still having an issue and would like other assistance, please contact the IS Procurement Office at is_procurement@richmond.edu