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Update Duo Mobile App (ver. 4.85 or higher)
Recently Duo Mobile updated its servers and certifications requiring users to be running app version 4.85 or higher. Users who have not updated their app may have issues authenticating using the Duo Mobile App. This update affects both iPhone and Android devices. See below on how to update the Duo Mobile app.
Using a Duo Passcode (hardtoken or mobile app)
Information regarding using a passcode with Duo
What is a Duo Hardware Token?
Hardware Tokens are an option that can be used for Duo's Two-Factor Authentication if you don't have a smartphone or tablet that the Duo App can be installed on.
Duo FAQ
Frequently Asked Questions about Duo two-factor authentication.
How to Reactivate a Smartphone or Tablet with Duo
Instructions for how to reactivate the Duo app on your smartphone or tablet.
Duo MFA for Box
Knowledgebase information for logging into Box with Duo MFA
Technology Checklist for Students
A checklist of various technology resources available to students after arriving on campus
DUO Push for Multifactor Authentication (MFA)
Duo Push article to explain how to work with this method and to be wary of Duo Push Fatigue attacks.
Identifying Duo Mobile App Version
This article shows how to identify the version of the Duo Mobile App installed on your device.