Update Network Password on Smart Devices


Follow the steps below to update your network password for the wifi and email on your smart devices. Please keep in mind, the steps below may be somewhat different based on the model of the device or the version of software your device is running.

Details / Instructions

iOS Devices


  1. Go to Settings. 
  2. Select Wifi
  3. Tap on the i to the right of the urwin network. 
  4. Click on the option for Forget this Network
  5. When asked to confirm if you want to forget, click forget again. 
  6. You can now click on urwin and will be prompted to enter your username and password to join. 


  1. Go to Settings. 
  2. Click on Passwords & Accounts
  3. Tap on the Richmond email account (This may be listed as Exchange). 
  4. Tap on your email address at the top. 
  5. You will have a field on this page for a password. Delete out what is listed and enter the new password.

Android Devices


  1. Go to Settings. 
  2. Select Connections
  3. Click on Wifi.
  4. Long press on the urwin network. 
  5. Select Manage network Settings
  6. Tap in the password field and enter your new password.  


  1. Open your Mail app. 
  2. Tap on the Menu button (three horizontal lines) at the top left corner. 
  3. Select the settings icon (gear).
  4. Tap on the Richmond email account. 
  5. Scroll to the bottom and tap on Exchange Server Settings.
  6. Delete out the password that is listed and enter the new password and then click Done

See Also

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Article ID: 88486
Fri 10/4/19 11:26 AM
Thu 7/14/22 3:45 PM