Overview
Duo is required for users to be able to login to BannerWeb when not connected to the campus network. If you have not already done so, please enroll with Duo. The instructions below will walk you through how to login to BannerWeb using the 4 different methods that are available with Duo.
Duo App Push (Most Common): The Duo App push will send you a notification from the Duo app on your smartphone or tablet.
Duo App Code: Duo can be validated using a code from the Duo app on your smartphone or tablet. This is useful if you don't have cellular or wifi service available on your phone or tablet.
Duo ByPass Code: This should only be used if your normal methods for using duo are unavailable. The ByPass code would be provided to you by contacting the Help Desk at 804-287-6400.
Duo Hardware Token: Hardware Tokens are an option that can be used for two-factor authentication if you don't have a smartphone or tablet that the Duo App can be installed on.
Details / Instructions
Login to BannerWeb with a Duo Bypass Code
A Duo bypass code can only be generated for you if you have already enrolled with Duo using a smart phone/tablet or hardware token. Bypass codes should be used when your other methods of using Duo (app or hardware token) are unavailable to use.
NOTE: The bypass code that is generated for you will be valid for 8 hours.
- Contact the Help Desk during normal business hours to generate a bypass code for you.
- Once you have the bypass code, navigate to https://bannerweb.richmond.edu and sign in with your NetID and network password.
- You will be prompted that Duo is required to sign in. Click on the option for Enter a Passcode.
- Enter the bypass code that was provided to you by the Help Desk in the browser and click Log In.
- BannerWeb will finish signing in.
See Also