Connect to the VPN with a Duo Bypass Code

Tags Duo VPN

Overview

A Duo bypass code can only be generated for you if you have already enrolled with Duo using a smart phone/tablet or hardware token. Bypass codes should be used when your other methods of using Duo (app or hardware token) are unavailable to use. 

NOTE: The bypass code that is generated for you will be valid for 8 hours. 

Details / Instructions

  1. Contact the Help Desk during normal business hours (M-F 8:30am - 7:30pm) to generate a bypass code for you. 
  2. Launch the Cisco Anyconnect VPN Client and connect to cipher.richmond.edu.
  3. Enter your NetID and network password in the appropriate fields and then click Login
  4. When prompted that 'Authentication with Duo is required', click on Enter a Passcode.  
  5. Enter the code that was given to you by the Help Desk in the field, as shown below, and then click Log In.  
  6. After approving the request, the VPN client on your computer will prompt you with a login banner. Click Accept and you will be logged in to the VPN.

See Also

Details

Article ID: 83389
Created
Thu 7/18/19 2:03 PM
Modified
Fri 10/16/20 1:37 PM