How to add a email account in Outlook on a Mobile Device

Overview

Instructions for adding a University of Richmond email account to a mobile device.

Details / Instructions

Configuring your UR email account in Outlook app for Android devices:

1. Open Outlook
2. If this is the first time you opened the app, Tap Get Started. Otherwise, to add your UR email account, open the Menu > Settings > Add Account > Add Email Account.
3. Enter your full UR email address, then tap Continue.
4. Enter your UR password and tap Sign In
5. You should be directed to the Duo Security screen for two-step verification.
6. Tap Activate twice to accept the security settings required for email access on mobile devices
7. Allow some time for mail to sync fully with the app

Configuring your UR email account in Outlook app for Apple devices:

1. Open Outlook
2. If this is your first time opening the app, you should be prompted to start adding an account. If not, go to Settings -> Add Mail Account and select Add Email Account.
3. Enter your full UR email address, then tap Add Account
4. Enter your UR password and tap Sign In
5. You should be directed to the Duo Security screen for two-step verification.
6. Tap Maybe Later if asked to add another account
7. You will be prompted whether you wish to Turn On notifications (you can change this preference in the app settings under Notifications)
8. Allow some time for mail to sync fully with the app

See Also