Downloading your Zoom Cloud recording

Overview

If you have used the Zoom Cloud recording option, and have videos that you wish to retain beyond the 90-day expiration period, you will want to download those videos to your local computer.  These instructions will help you with that process.

Details / Instructions

Accessing your Zoom Cloud Recordings:

  • Log into your Zoom account at https://urichmond.zoom.us, click on the Sign in button to configure your account
  • From the options in the left-sidebar, click Recordings
  • All of your stored cloud recordings will be listed to the right (make sure Cloud Recordings is selected at the top of the page).
    • You can provide a date range for the recordings to be listed by entering the From and To dates, at the top of the list (the default is to list all recordings)

Downloading the Meeting Recording file(s)

  • Locate the recording you with to download, click 'More' to the right of the list entry, then select Download from the drop-down list
    • If there is more than 1 file associated with the recording (transcript, separate audio file, additional video views, etc) you will be prompted that each file will be downloaded as a separate file - Click Download again
    • If you have your browser set to prompt you for the download location, you will be prompted for each file associated with the recording; otherwise, each file will be saved in your Downloads folder.

Deleting the meeting recording file(s)

  • It is suggested that you delete the cloud recording, once it has been successfully downloaded.
    • Click More to the right of the list entry that you just downloaded
    • Select Delete from the drop-down list
      • you will be prompted to confirm your selection that all files from this recording will be moved to the trash - Click Yes

See Also

Configuring Zoom Account for Cloud Recording

Deleting and Recovering Deleted Zoom Cloud Recordings

Configure Panopto Folder Mapping for Zoom Meetings

Details

Article ID: 135695
Created
Tue 9/14/21 6:19 PM
Modified
Thu 9/16/21 4:19 PM