Time Entry Issues

Service Overview

The Time Entry Issues service assists users experiencing problems entering or submitting their time in Workday. This service addresses issues such as:

  • Workday Clock In/Out Issue
  • Incorrect Time Entry: Report inaccuracies in recorded hours.
  • Missing Time Entry: Notify of any hours that were not recorded.
  • Time Entry Not Approved: Request assistance with entries that remain unapproved.
  • Overtime Not Calculated: Address concerns regarding uncalculated overtime pay.
  • Holiday Pay Not Applied: Report issues with holiday pay not being applied.
  • System Error/Technical Issue: Report technical issues affecting time entry.
  • Other: Specify any additional time entry-related issues.

Available To

Faculty and staff

Getting Started

Click the Clock In/Out Issue or Submit a ticket button to start a request for assistance. 

 
Clock In/Out Issue Time Entry-Submit a Ticket

Service Offerings (2)

Clock In/Out Issue
• Inability to clock in/out at scheduled times • Incorrect time entries displaying on their timesheets • Delays in updating or syncing time entries with Workday
Time Entry Issue
• Incorrect Time Entry: Report inaccuracies in recorded hours. • Missing Time Entry: Notify of any hours that were not recorded. • Time Entry Not Approved: Request assistance with entries that remain unapproved. • Overtime Not Calculated: Address concerns regarding uncalculated overtime pay.