Learn about the Help Desk Loaner Laptop and iPad Program

Overview

The program supports the needs of full time faculty and staff members that require the use of a University owned laptop computer for a limited period of time. Program parameters include:

  • Laptops are available for checkout only if they are in inventory.
  • Laptops are available for periods of one day to a maximum of two weeks. They must be returned on time in order to maintain acceptable inventory levels.

Laptops may be checked out for the following reasons –

  • Business travel
  • Specific work related assignments that require the use of a laptop computer, when no other computer is available to the user
  • Campus Event / Seminar needs – limit of two systems per event

Details / Instructions

To reserve a laptop, submit the Loaner Laptop/iPad service request form.

Once the request is received, the Help Desk will contact you to confirm the request and to schedule an appointment to pickup the items. 

At the time of the appointment, you will go to the Help Desk in Jepson Hall G19 to pickup the loaner items. You must log in to the system while it is on the University of Richmond network so the system can create a local account. (This is a security feature to prevent people from accessing your data.) The Help Desk staff will assist you with this process when you pick the system up.

DO NOT Carry the laptop in your suit case; please use the carry case provided by the University of Richmond, and treat it as “carry on” luggage when flying.

You must follow the University of Richmond policies regarding the use of technology and information resources. This includes the use of confidential and/or sensitive information.

Return the laptop on the agreed date.

  • If the return of the system is overdue, you will receive an overdue notice each week until the system is returned. If needed, the department chair or manager may be contacted if systems aren't returned in a timely manner. 
  • All profiles on the machine will be deleted by the Help Desk upon return, please remove personal and work data off before return.

See Also

Request a Loaner Laptop or Loaner iPad

Details

Article ID: 89315
Created
Mon 10/14/19 4:36 PM
Modified
Thu 1/28/21 10:51 AM