How to Install ClearPass

Overview

Clearpass OnGuard is a University provided software that ensures your computer can join the UR network by verifying security settings such as the current firewall, OS update, and antivirus status. It is required to be installed on all macOS and Windows PCs that connect to 'urwin'.

Once installed, ClearPass must check in with a Healthy status in order to complete connection to the network. In addition to ClearPass, Crowdstrike Falcon (students) or one of our preferred free antivirus options (Faculty and Staff personal computers) needs to be installed on your computer.

Details / Instructions

Install ClearPass on Windows
  1. Log in to the Software Download page with your NetID and password. Click on ClearPass OnGuard for Windows.
  2. Click on Download File to download and run the client.
  3. The ClearPass OnGuard Setup will launch. Click Next to continue.
  4. Accept the license agreement. Click Install.
  5. When Setup completes, press Finish to initiate a scan.
  6. When the health check is complete, if your system is healthy you will see a message pop up in your windows tray. You can also right click on Clearpass OnGuard icon and click on Restore to view more information.
  7. If your system should come back that it isn't healthy (the icon in the system tray will appear as an exclamation point or red X), right click on the icon and click restore.
  8. It will tell you what you need to do to pass the health check. For example, ClearPass will display if you need to install  CrowdStrike Falcon. Once you install the antivirus, click on Retry in the ClearPass window.
  9. You should get the message that the Health Check passed.
Install ClearPass on macOS
  1. Log in to the  Software Download page with your Netid and password. Click on ClearPass OnGuard for macOS.
  2. Click on Download File.
  3. When you are prompted to open the download file, click Save File and open the installer once the download is complete.
  4. In the next window that appears, double click to open the installation package.

    click on clearpass installer

  5. Click Continue to allow the software to be installed and follow the steps to complete installing the software

    click continue to install

  6. When the installation is complete, click Close. 

    close on successful install

  7. The ClearPass OnGuard window will then appear showing that it is collecting the health information about your machine (firewall, updates, and antivirus).

    collecting health information

  8. When the health check is complete, if your system is healthy you will see a message like the window below. You should now be able to connect to urwin. If your system should come back that it isn't healthy, it will tell you what you need to do to pass the health check. 

    clearpass is healthy

See Also

Details

Article ID: 125938
Created
Mon 1/25/21 1:39 PM
Modified
Thu 1/28/21 8:51 AM

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