Overview
The conference feature of the University's phone system allows users to join up 5 additional parties into a conference call.
The Transfer feature allows you to transfer a call from your line to another University extension or off-campus number. If the caller you trying to transfer is calling from off-campus, you cannot transfer the call, but you can add the off-campus number to a conference call.
Details / Instructions
Conference Call
- Call the first party.
- After the first party answers the call, press the CONF button on your phone
- Dial the next extension or telephone number (whether on or off-campus, use the regular dialing procedure)
- If the party doesn't answer, you can press the DROP button to end that call and return to the conference call
- After the second party answers the call, press the CONF button again
- Repeat these steps to add additional parties into the call - up to 5 additional parties can be added
Transfer a Call
- While on the phone with the first party press the Transfer button on your phone; you will hear a dial-tone
- Dial the next extension or telephone number (whether on or off-campus, use the regular dialing procedure)
- If the party doesn't answer, you can press the DROP button to end that call and return to the conference call
- After the second party answers the call, press Transfer button again or the Complete button, depending on which phone you have
See Also