Report a Problem

Service Overview

If you are experiencing an issue with the Ethernet/Wired on campus, please report the problem so that we may assist you with getting this resolved. 

Available To

Everyone

Getting Started

Individuals who are having issues connecting to the network on campus can use the Report a Problem button for support. When reporting a problem with the network, you will be asked to provide the following information to help troubleshoot: 

  • Network Name
  • Location of where the issue occurred
  • Device(s) having the issue
  • MAC address for device(s)
  • Date/Time of issue
  • Description of the issue