Virus/Malware Removal

Service Overview

The Help Desk provides assistance for remediating virus or malware infections on computers and phones. 

Available To

Faculty, Staff, Students

Getting Started

Due to the nature of virus and malware infections, it is required for you to bring your computer to the Computer Help Desk for service, Jepson Hall room G19. Please check our hours of operation prior to arrival. You may be expected to leave the device with the Help Desk based on the severity of the infection. 

We will not be able to provide remote assistance for infected machines. Appointments are not necessary for this service. 

Issues and Questions

If you are still having an issue and would like other assistance, please click the link to Submit a Ticket.



Service ID: 35274
Mon 4/22/19 12:42 PM
Wed 10/23/19 2:03 PM