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Nature of the Incident
A short description to explain the nature of a ticket.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
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Device Type
Type of device the ticket is for.
Windows
Mac
Linux
iOS
Android
Google Pixel
Printer
Chromebook
A/V component
Game Console (Nintendo, Xbox, Playstation, etc)
Smart TV (Samsung, LG, Fire TV, etc)
Streaming Device (AppleTV, Firestick, Roku)
Smart Speakers (Amazon Echo, Echo Dot)
PCI
N/A
Other
Device Type
specify the device type.
Attachment
File attachments associated with the ticket.
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Preferred contact method
Preferred contact method
Email
Phone
Preferred Contact Number
Preferred Email Address
Please use your University of Richmond email address in the
Email Address
field below. If you'd like us to contact you at a different email address or phone number, enter the information in the
Preferred Contact
section above.
NetID or URID
NetID or URID of unknown customer
Other Fields
Your name
Your first name
Your last name
Your email address