Proofpoint Web Application

Overview

The Proofpoint Web Application allows you to view and manipulate your personal quarantine and safe/block lists. There are two ways to launch the Web Application:

• Enter the following URL: https://proofpoint.richmond.edu
• Click the Manage My Account link in the email Digest

Details / Instructions

After you log in to the Web Application, you can decide how to handle future messages from each sender:

• Find - Search the Quarantine for messages based on From address, Subject line, and or age
• Release - Remove the message from the Quarantine and deliver it to your Inbox
• Not Spam - Report the message to Proofpoint as a false positive, so the global spam filters can be further enhanced and tuned by the vendor
• Allow Sender - Release the selected message(s) from the Quarantine and allow future messages from the sender(s) to be delivered

The Options menu in the menu bar provides the following choices:

• Request Digest – this choice sends you the latest email Digest.
• Refresh – refreshes the right pane. If you use the Delete All choice, use Refresh to display more messages.
• Delete All – deletes the currently-displayed messages from your personal Quarantine.

Select Lists in the lower left pane to add senders to your personal Safe Senders and Blocked Senders lists.

See Also