Connect to the VPN with a Duo App Push

Overview

Duo is required for users to be able to connect to the University's VPN. If you have not already done so, please enroll with Duo and install the VPN. The instructions below will walk you through how to connect to the VPN with a push notification from the Duo app on your smartphone or tablet. 

Details / Instructions

  1. Launch the Cisco Anyconnect VPN Client and connect to cipher.richmond.edu.
  2. Enter your NetID and network password in the appropriate fields and click Login
  3. When prompted that 'Authentication with Duo is required', click on Send me a Push
  4. The screen will change to reflect that a push to your device is pending. 
  5. You will receive a prompt on your phone to approve or deny the request. This will look different depending on whether your phone is locked or not at the time the request is received. 
  6. If you don't receive notifications for Duo, launch the Duo app and tap on the banner at the top that alerts that there is a Request Waiting. 
  7. After approving the request, the VPN client on your computer will prompt you with a login banner. Click Accept and you will be logged in to the VPN.

See Also