Enroll in Duo with a Tablet

Overview

Faculty, Staff and Students must enroll in DUO to access the VPN and to gain access to Bannerweb off campus.

Most people find using the app on a smart phone or tablet to be most convenient. The app allows users the ability to either receive a "push" notification or to generate a passcode. The instructions below are for how to install the Duo app on a tablet. 

Instructions

  1. Download the Duo app to your tablet
  2. Open a web browser and go to https://cipher.richmond.edu/enroll
  3. Enter your NetID and network password.
  4. If you do not have any devices registered in Duo yet, you should see the initial setup screen. Click Start Setup.
  5. Choose Tablet from the device type screen and click Continue.
  6. Select the type of tablet and click Continue.
  7. If you installed the app already (step 1 above) click I have Duo Mobile installed.
  8. Follow the on screen instructions to scan the barcode to register your device.
  9. Once you have successfully scanned and activated the app on your tablet, the portal will update as shown below. Click Continue to verify that your device is added as the Default Device. At this point, you can add another device or you can close the browser. 

See Also

Duo Enrollment

Duo Mobile App Reactivation

Duo - Issues and Questions