Body
Overview
- What is Microsoft Office 365?
- What does Office 365 include?
- What does Office 365 not include?
- Can I install Office 365 on a personal device?
- How does Office 365 work without OneDrive?
- How do I get Office 365 Add-ons?
- Who supports Office 365?
What is Microsoft Office 365?
Microsoft Office 365 is a subscription-based software suite that provides desktop apps that you are used to and cloud-based apps that may be new to you. You may access your desktop apps (Outlook, Word, Excel, etc) in the normal way you are used to and you may access Office 365 cloud apps by visiting the appropriate URL (https;//outlook.office.com, https://word.office.com, https://excel.office.com, etc).
To have Office 365 installed on your University-owned computer, contact the help desk.
What does Office 365 include?
Our version (license) of Office 365 includes the following desktop & cloud-based apps:
- Outlook
- Word
- Excel
- Powerpoint
- OneNote
- Publisher
- Access
What does Office 365 not include?
Our version (license) of Office 365 does not include the following:
Can I install Office 365 on a personal device?
Office 365 may be installed on up to (5) personal devices, using your University of Richmond credentials. Visit https://portal.office.com, tap on "Install apps" -> "Microsoft 365 apps" to start the download. If you are logged into the Office website with a different username, you will need to log out and log back in with your UR credentials before you will see the "Install apps" option. To install Office 365 on a University-owned computer, please contact the help desk.
How does Office 365 work without OneDrive?
Without OneDrive, some functionality is missing including online collaboration, cloud storage and the Microsoft app launcher. Box / Box for Office / Box for Office Online can be used to fill some of the gaps left without OneDrive.
General Information about Box: https://spidertechnet.richmond.edu/TDClient/1955/Portal/KB/ArticleDet?ID=83359
On a PC you can install Box for Office and on a PC or Mac you can use Box for Office Online.
Box for Office (PC and mobile devices only): https://spidertechnet.richmond.edu/TDClient/1955/Portal/KB/ArticleDet?ID=138084
Box for Office Online (All devices): https://spidertechnet.richmond.edu/TDClient/1955/Portal/KB/ArticleDet?ID=138087
How do I get Office 365 Add-ons?
See https://spidertechnet.richmond.edu/TDClient/1955/Portal/Requests/ServiceDet?ID=50672 for Office 365 Add-on information.
Who supports Office 365?
For technical issues please contact the help desk at 804-287-6400 or helpdesk@richmond.edu, you may also submit a ticket on SpiderTechNet: https://spidertechnet.richmond.edu/TDClient/1955/Portal/Requests/TicketRequests/NewForm?ID=40058
The TLC (Technology Learning Center) located in the Boatwright Library Room 212 is available to students & faculty who would like software training & assistance. The help desk will always provide best-effort support for software training & assistance as well. More information about the TLC is available here: https://spidertechnet.richmond.edu/TDClient/1955/Portal/Requests/ServiceCatalog?CategoryID=12963