How to Configure Your Email Account on Your Devices (Students/Retirees/Alumni)

Summary

Instructions for Students, Retirees, and Alumni to follow to be able to add their Richmond Gmail account to their various devices.

Body

Overview

Students, Retirees, and Alumni can add their University of Richmond Gmail account to Outlook or the built-in Mail app on a variety of different devices. Instructions below will walk you through how to add the email account depending on the device and app of your choosing.

Details / Instructions

Outlook for WindowsShow

Using G Suite Sync to add your Richmond.edu gmail account will allow you to view your email and calendar items in Microsoft Outlook on your Windows computer without having to configure your account for IMAP.

Download G Suite Sync for Outlook. Select the DOWNLOAD .EXE FILE (RECOMMENDED FOR USERS) link found on this page: https://tools.google.com/dlpage/gssmo
Open the googleappssyncsetup.exe file that downloads.
The sync tool will take a moment to download and install on the computer. Once finished, you will be prompted to sign in. Enter your Richmond.edu gmail address and click Continue.
A browser window will open with a University sign page. Enter your NetID and network password and click Login.
Select your Richmond.edu account to use with G Suite Sync.
Click Allow for Microsoft Outlook to access the account.
A setup window will open for G Suite Sync. Click Create Profile.
A notification that the setup was complete will appear. Click Start Microsoft Outlook.
Outlook will start to open and you will be prompted to select a profile to use. The gmail account profile will be listed as “your email address – G Suite”. Make sure that profile is selected and select OK.
Your email will then start to sync to Outlook.

Mail App on WindowsShow

In the Add an Account windows, select Google.
When prompted to enter an email address or phone number, enter your f@richmond.edu email address and then click Next.
You will be prompted with a University sign in window. Enter your NetID and Network Password and then click Login.
You will be prompted to grant access to your Google Account. Scroll to the bottom of the window and click Allow.
When prompted to "Send your messages using this name", enter your full name in the field, and then click Sign In.
The account will then be added to Windows Mail. Click Done to close out of the account setup window.

Outlook for MacShow

Make sure you are on Legacy Outlook
Go to Outlook > Settings > Accounts.
Click on "+" and select Add an Account.
Enter your Richmond.edu email address and click continue.
If prompted with 'Looking for a Match' Click Choose Provider.
Select Google as the email provider for the account. A web browser window will open and you will be prompted to sign in with your NetID and network password. Once entered, click Login.
Select your Richmond.edu gmail account from the list of Google accounts, and click Allow for Microsoft apps to access the account.
If prompted with “Do you want to allow this page to open Microsoft Outlook?”, click Allow.
You will get a notification that the account has been added. Click Done.

Apple MailShow

Open System Preferences and select Internet Accounts.
Click on the "+" to add a new accounts, and select Google as the account type.
You will be prompted to complete authentication in your web browser. Click to open the browser.
When the browser window opens, enter your @richmond.edu address. Click Next.
Enter your NetID and password at the University sign in screen and click Login.
When prompted to give your Mac access to your account, click Allow.
Select the apps that you want to use with your @richmond.edu account and click Done.
When you launch the Mail app, your email will start to sync.

iOS (iPhone, iPad) Mail AppShow

The instructions may differ slightly depending on the version of iOS that your device is running.

Navigate to Settings > Mail > Accounts. (iOS 18: Settings -> Apps -> Mail -> Accounts)
Tap Add Account, then select Google.
Enter your email address and password.
Tap Next and wait for Mail to verify your account.
Choose information from your email account, like Contacts or Calendars.
Tap Save.

Outlook for iOS (iPhone/iPad)Show

Download the Microsoft Outlook app from the App Store.
Open the Microsoft Outlook app and enter your richmond.edu address and click Add Account. If you already have a different email account configured in Outlook, you can add a second account under the Settings.
If a Microsoft sign in appears, click the option for Not Office 365 at the top right corner and select Change Account Provider.
Select Google from the list of providers.
Enter your richmond.edu email address in the 'Email or Phone' field and click Next.
At the University sign in screen, enter your NetID and Network Password and click Login.
Accept any prompts for permission you may receive.
Your email account will then be added to Outlook on your iOS device.

Android MailShow

Please keep in mind that the appearance of these steps may be different based on the device that you are using, however the general steps should be similar.

Navigate to Settings > Accounts.
Select Add Account.
Select Google.
Enter your richmond.edu Gmail address.
When prompted, click Accept to agree to the Privacy Policy and Terms of Service.
At the Richmond sign in screen, enter your NetID and Network Password.
The email account will then be added to the device.

Manual Mail Settings Show

The following settings can be used if your mobile device or computer does not have a Google account option when adding a new mail account.

Step 1: Enable IMAP in Gmail

Sign in to Gmail.
Click the gear icon in the upper-right and select Gmail settings at the top of any Gmail page.
Click Forwarding and POP/IMAP.
Select Disable Forwarding (if it is already enabled)
Select Enable IMAP.

Step 2: Use the following settings to configure your e-mail client

Account Type: If the device/client has a built in Gmail setting, use that account type, otherwise select IMAP.
Address: Your University of Richmond e-mail address (i.e. firstname.lastname@richmond.edu)
User Name: Your University of Richmond e-mail address (i.e. firstname.lastname@richmond.edu)
Password: Your network password.
Incoming Mail Server: imap.gmail.com (SSL: Enabled) port 993
Outgoing Mail Server (On Campus): smtp.richmond.edu (SSL: Enabled | Authentication: None)
Outgoing Mail Server (Off Campus): smtp.gmail.com (SSL: Enabled | Authentication: Username/Password) port 465

Details

Article ID: 126726

Created

Thu 1/28/21 4:18 PM

Modified

Mon 1/13/25 5:06 PM

How to Configure Your Email Account on Your Devices (Students/Retirees/Alumni)

Summary

Body

Overview

Details / Instructions

Step 1: Enable IMAP in Gmail

Step 2: Use the following settings to configure your e-mail client

See Also

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