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- Knowledge Base
- Computer Hardware and Software
Instructions on using Time Machine to backup your Mac with an external hard drive
- Knowledge Base
- Computer Hardware and Software
- Software Management
Information Services needs to continue the process of applying patches and critical Windows 10 version/feature updates to UR computer assets. Remember that a computer that is patched and updated on a regular basis helps to protect you against cyber threats, and this is especially important with increased Internet activity in general. In order for your Windows machine to receive these important updates, we recommend that you follow one of these options.
- Knowledge Base
- Scholarship and Research Computing
List of the academic servers and HPC clusters at UR used in scholarship and research computing
- Knowledge Base
- Security
Frequently Asked Questions for CrowdStrike Endpoint Protection
- Knowledge Base
- Internet Connections
Information regarding what Clearpass is, why it is needed, what types of devices require it, instructions for installation along with some troubleshooting tips.
- Knowledge Base
- Computer Hardware and Software
- Digital Tools and Software Library
Microsoft's operating system for personal computers.
- Knowledge Base
- Computer Hardware and Software
- Software Management
By regularly updating your computer systems, phones, and tablets, you are helping to protect the device against security vulnerabilities while also making sure the software stays current.
- Knowledge Base
- Security
CrowdStrike Falcon is the University provided antivirus and required to be installed on all student computers and University-owned computers in order to connect to the University network.
- Knowledge Base
- Security
Personal computers that are owned and/or used by faculty and staff that connect to the University of Richmond network must have the recommended standard anti-virus software installed.
- Knowledge Base
- Computer Hardware and Software
- Software Management
Support Information for macOS Sonoma
- Knowledge Base
- Computer Hardware and Software
- Software Management
Support Information for macOS Ventura
- Knowledge Base
- Computer Hardware and Software
- Hardware
Information on support for the new M1 powered Apple Silicon Macs
- Knowledge Base
- Computer Hardware and Software
- Software Management
Support Information for macOS Monterey
- Knowledge Base
- Computer Hardware and Software
- Loaner Equipment
This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.
- Knowledge Base
- Computer Hardware and Software
Advice for purchasing a computer or software for personal use.